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Client Advisor

On-site in Madrid·Added 5 days ago (last checked 26 Oct)

OTB Group

7 open roles

Our summary

Work mode
On-site, Madrid
English
Required

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Skills

Requirements

Nice to have

At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
Selling experience in RTW and accessories;
Having a friendly and engaging personality;
Comfortable working with members of the public;
Should have a confident manner and result-oriented;
Must be helpful and polite with positive attitude and reliable behaviour;
Able to work as part of a boutique's team;
Knowledge of inventory techniques;
Fluent English.

The role

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor to join its team's Boutique in Madrid.

What you'll do

Greeting customers;
Be involved in stock control and management;
Assisting customer to find what they are looking for;
Giving advice and guidance on product selection to customers;
Being responsible for processing cash and card payments;
Reporting discrepancies and problems to the supervisor;
Dealing with customer refunds;
Responsible dealing with customer complaints;
Working within established guidelines, particularly with brand;
Attaching tags to merchandise on the floor;
Receiving and storing the delivery of stock;
Keeping up to date with special promotions and putting up displays.

JOB REQUIREMENTS

About OTB Group

Industry
Fashion

In their own words

Additional information

#MRN

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