Service Advisor
Randstad España·Pamplona, Spain
What they offer
€26,000 - €28,000 a year
Gross, as stated in the ad.
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Pamplona
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
About the role
Are you ready to be the pillar of customer satisfaction in the automotive sector? Does turning complaints into loyalty opportunities motivate you? Do you live in Pamplona or nearby areas? We are waiting for you!!!
What you'll do
- Customer relationship and sales management.
- Workshop operations coordination:
- Quality control and supervision of work.
- Conflict management and problem resolution.
- Administration and tracking of work orders.
What we're looking for
- Technical training in automotive.
- Additional training in Customer Service or Service Management is valued.
- Specialized courses in After-Sales, work order management, or active reception.
- 2-3 years of previous experience in automotive workshops or industrial vehicles, in advisory roles, customer service, or work order management.
- Practical knowledge of the workshop environment and repair processes.
- Experience in direct client interaction.
What you'll get
- Permanent contract directly with the company.
- Full-time.
- Shifts from Monday to Friday, mornings and afternoons.
- Salary range based on experience: 26K to 28K gross per year.
About the role
¿Estás listo para ser el pilar de la satisfacción del cliente en el sector de la automoción? ¿Te motiva transformar las quejas en oportunidades de fidelización? ¿Vives en Pamplona o alrededores? Esperamos por ti!!!
What you'll do
- Gestión de la relación con el cliente y ventas.
- Coordinación de la operación del taller:
- Control de calidad y supervisión de trabajos
- Gestión de conflictos y resolución de problemas.
- Administración y seguimiento de órdenes de trabajo.
What we're looking for
- Formación técnica en automoción.
- Valorable formación complementaria en Atención al Cliente o Gestión de servicios.
- Cursos de especialización en Posventa, gestión de órdenes de trabajo o recepción activa.
- Experiencia previa de 2-3 años en talleres de automoción o vehículos industriales, en funciones de asesoría, atención al cliente o gestión de órdenes de trabajo.
- Conocimiento práctico del entorno de taller y de los procesos de reparación.
- Experiencia en trato directo con clientes.
What you'll get
- Contrato indefinido directo con empresa.
- Jornada completa.
- Turnos de lunes a viernes de mañana y tarde.
- Banda salaria según experiencia de 26K a 28K bruto/año
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.