SpainJobs.io

Customer Service with Disability Certificate

Randstad España·Barcelona, Spain·Customer Service & BPO

What they offer

  • €30,000 a year

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added today
Read the full advert

What you'll do

Main duties

  • Coordinate internally and/or respond to customer inquiries related to shipments.
  • Track shipments according to customer status and carry out traceability until delivery.
  • Maintain daily, weekly, and monthly reports and dashboards for the different stakeholders.
  • Participate in the promotion of relevant products or services during customer service.
  • Contact customers
  • Provide guidance and support to reservation or VIP/Special care teams on matters related to processes, incidents, customer profiles, and other topics, as applicable.

Requirements

  • Customer knowledge.
  • Knowledge of the applicable legal and regulatory framework.
  • Knowledge of the company's commercial policies and offerings.
  • Experience in customer service and user support.
  • Knowledge of hygiene, safety, and environmental standards.
  • Reservation management.
  • Management of commercial relationships.
  • Customer billing.
  • English level
  • Domain of computer applications and management software.

Overview

Do you have customer service experience? Do you have a high level of English? We are looking for you!

Job offer for people with a DISABILITY CERTIFICATE

Requirements

  • Customer knowledge.
  • Knowledge of the applicable legal and regulatory framework.
  • Knowledge of the company's commercial policies and offerings.
  • Experience in customer service and user support.
  • Knowledge of hygiene, safety, and environmental standards.
  • Reservation management.
  • Management of commercial relationships.
  • Customer billing.
  • High level of English
  • Domain of computer applications and management software.

Benefits and conditions

  • Monday to Thursday: from 8:30 a.m. to 5:30 p.m.
  • Friday 1: from 9:00 a.m. to 5:00 p.m.
  • Friday 2: from 9:00 a.m. to 1:30 p.m.

Temporary for 6 months, could lead to a permanent contract.

Salary: €30,000

This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

View company profile
International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

More jobs from Randstad España

Related Jobs

Apply at Randstad España