Customer service / Customer service
Randstad España·Castelldefels, Spain
What they offer
€3,000 a year
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Castelldefels
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience in customer service?
Have you worked in customer service?
At Randstad, we are looking for people like you!
What you'll do
· Handling and logging interactions with customers and distributors in line with communication procedures and guidelines.
· Processing and tracking samples and purchase orders from customers and distributors.
· Managing incidents and complaints.
· Providing information on prices, products and credit status.
What you'll get
Salary: 30,000 euros gross per year
How you'll work
Schedule: Monday to Thursday from 8:00 a.m. to 4:30 p.m., Friday from 8:00 a.m. to 3:30 p.m.
Requirements
- Minimum qualification equivalent to high school diploma. Preference for studies in Marketing / Sales.
- Minimum 2 years of experience in similar customer service positions, preferably in companies in the cosmetics, perfumery and pharmacy or chemical sector.
- Fluent English and Spanish. Other languages are a plus.
- Knowledge of Microsoft Office (Word, Excel, PowerPoint…)
About the role
¿Tienes experiencia como costumer service?
¿Has trabajado de atención al cliente?
¡En Randstad buscamos personas como tú!
What you'll do
· Atención y registro de interacciones con clientes y distribuidores siguiendo los procedimientos y directrices de comunicación.
· Procesamiento y seguimiento de muestras y órdenes de pedidos de clientes y distribuidores.
· Gestión de incidencias y reclamaciones.
· Proporcionar información sobre precios, productos y estado del crédito.
What you'll get
Salario : 3000 euros brutos anuales
How you'll work
Horario : Lunes a Jueves de 8 a 16:30h, Viernes 8 a 15:30h
Requirements
- Titulación mínima equivalente al Bachillerato. Preferencia por estudios en Mktg / Ventas.
- Mínimo 2 años de experiencia en posiciones similares de Atención al Cliente, preferentemente en empresas del sector cosmético, perfumería y farmacia o químico.
- Inglés y español fluidos. Valorable otros idiomas.
- Conocimientos de Microsoft Office (Word, Excel, Power Point…)
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.