Customer Service post-sales with Catalan
Randstad España·Barcelona, Spain
What they offer
€21,725 a year
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience in post-sales customer service? Are you looking for full-time employment? If so, keep reading!
What you'll do
Portfolio Management: Tracking, servicing, and retaining the company's active customer portfolio.
Commercial Information: Clearly and accurately providing rates, quotes, and commercial conditions.
Order Operations: Processing, recording, and tracking the complete order flow.
Customer Service and After-Sales: Direct management and effective resolution of any customer incident or complaint.
Requirements
Post-Sales and Customer Service Experience: Proven track record in incident management, support, and customer retention.
Digital Competence and Computer Agility: Quick mastery of new tools and efficient use of management software.
Catalan Proficiency: Native / bilingual level (spoken and written).
Own Transportation: Personal vehicle available for daily commuting to the workplace.
Results-Oriented under Pressure: Demonstrated ability to maintain productivity and rigor in high-performance environments.
Benefits and conditions
- Full-time
- Monday to Thursday 8:30 AM to 5:30 PM, Friday 8:30 AM to 2:30 PM
- Salary 21,725€ gross per year
- Work location: Port of Barcelona
- Temporary contract
- Immediate start
About the role
¿Tienes experiencia en atención al cliente post venta? ¿están buscando una jornada completa? Si es así, sigue leyendo!
What you'll do
Gestión de Cartera: Seguimiento, atención y fidelización de la cartera de clientes activos de la empresa.
Información Comercial: Facilitar tarifas, presupuestos y condiciones comerciales de forma clara y precisa.
Operativa de Pedidos: Tramitación, registro y seguimiento del flujo completo de pedidos.
Atención y Postventa: Gestión directa y resolución efectiva de cualquier incidencia o reclamación del cliente.
Requirements
Experiencia en Postventa y Atención al Cliente: Trayectoria consolidada en gestión de incidencias, soporte y fidelización.
Competencia Digital y Agilidad Informática: Dominio rápido de nuevas herramientas y manejo eficiente de software de gestión.
Dominio del Catalán: Nivel nativo / bilingüe (hablado y escrito).
Movilidad Propia: Vehículo personal disponible para desplazamiento diario al centro de trabajo.
Orientación a Resultados bajo Presión: Capacidad demostrada para mantener la productividad y el rigor en entornos de alto rendimiento.
Benefits and conditions
- Jornada completa
- Horario de de Lunes a jueves de 8.30 a 17 30 viernes de 8 30 a 14.30
- Salario 21.725e brutos anuales
- Zona de trabajo: Puerto de Barcelona
- Contratación temporal
- Incorporación inmediata
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.