Receptionist in Figueres

Are you passionate about the automotive world and do you possess excellent people skills and customer service abilities? Are you looking for a stable position, with an indefinite contract and a convenient Monday to Friday schedule?

We are looking to hire a Customer Service and Commercial Coordination Advisor for our Renault facilities. You will be the first visible face and the welcoming voice of the brand, in charge of receiving our customers, attending to their inquiries, and being the key link between the sales area and the workshop. If you are a personable, communicative, and resourceful person looking for long-term stability in a consolidated professional environment, we want to meet you!

Integrating into a coordinated team of 4 people at reception, your main responsibilities will be:

First image and reception: In-person welcome of customers at the dealership with a personable, polite, and professional approach.

Telephone service and multichannel management: Receiving incoming calls, resolving general doubts, managing requests, and channeling incidents.

Internal coordination with workshop and sales: Coordination of customer appointments and visits, and referral of specific inquiries to the technical team or commercial advisors.

Administrative support and follow-up: Registration of contacts in the internal database and progressive assumption of new responsibilities as you consolidate your knowledge of the position and the brand.

Affinity with the sector: General interest or knowledge regarding the automotive world (previous experience in dealerships or workshops is highly valued).

Excellent people skills, politeness, approachability, and fluid communication skills.

A resourceful and responsible profile, with a good professional appearance and a high capacity to generate trust.

We are looking for a person who values long-term job stability.

Languages: Fluent command of Catalan and Spanish (spoken and written) for daily service to local customers.