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Randstad España
Randstad España

Teleoperator for Billing, Technical Support, and Sales

Jerez de la Frontera, Spain·€10·Hybrid·Entry·Fixed Term·Spanish: Fluent

Added 19 days ago

Need a visa?No sponsorship mentioned, and this kind of work is rarely sponsored in Spain. See which routes exist.

About the role

Do you have experience as a Teleoperator? Whether you do or not... Are you passionate about customer service? Are you interested in developing your career in a multinational company? Do you have communication and negotiation skills?

At Randstad, we have the perfect opportunity for you!

What you'll do

  • Handle new clients joining the company.
  • Handle technical support calls (questions about landline, mobile, internet, etc.)
  • Billing (mobile terminals with issues, etc.)
  • Service upgrades (Megas, TV, switching from ADSL to fiber, etc.)
  • Service modifications
  • Customer retention through commercial actions

Requirements

  • Initial online training with 20 days of online training.
  • On-site incorporation, workplace located in Jerez de la Frontera.
  • Previous experience is not required.
  • Sales and negotiation skills

Benefits and conditions

  • 30.5-hour weekly schedule in the afternoon.
  • Monday to Sunday schedule, two days off per week.
  • Economic conditions according to the sector's collective agreement: 9.72 euros gross per hour + incentives.
  • Possibility of direct contract with the company

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

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International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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