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Retail Account Representative

Hybrid in Madrid·Full-time·Added yesterday (last checked 5 Nov)

Sandoz

21 open roles

Our summary

Work mode
Hybrid, Madrid
Contract
Full-time
Experience
3+ years

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Proven commercial experience of at least 3 years, with a preference in the pharmaceutical environment
  • Knowledge of the assigned area
  • Ability to collaborate
  • High level of proactivity and customer orientation
  • Problem-solving skills.
  • Market analysis and account management skills
  • Proficiency in computer tools

Nice to have

  • Sales experience in the generics market / medicine distribution will be valued.

Pay & benefits

What you'll get

What you can expect:
At Sandoz, compensation is defined based on job classification, specific qualifications and skills, experience, and location, within established salary bands.
Candidates with experience and demonstrable results can expect a starting salary around the market median, while candidates with less functional experience or those promoting to the offered job level will start at the lower end of the band, and only those with extensive experience or niche skills may be placed at the upper end of the salary band.
Salary reviews are conducted annually, taking into account results and performance, market alignment, and business needs.

The role

Since October 2023, Sandoz is an independent company. We are the market leader in generic and biosimilar medicines, and this is a unique opportunity to establish our future as an independent organization focused on our purpose.

As a Retail Account Representative, your mission will be to promote the Sandoz portfolio and services to customers by providing information and education that enables optimized outcomes for patients.

What you'll do

  • Promote the Sandoz portfolio and services by providing the most recent, relevant, and authorized data, key messages, and disease information to the right customer at the right time, to support healthcare professionals' decision-making and optimize patient outcomes in an ethical manner.
  • Leverage all available data sources to create, dynamically prioritize, and adapt the relevant territory and customer engagement plans.
  • Maintain deep and up-to-date knowledge of the industry, competitive dynamics, and the buyer, and focus effort on priority customer opportunities.
  • Leverage advanced customer engagement skills to deliver high-quality customer interactions and maximize the customer experience for the benefit of patients.
  • Act ethically, comply with regulatory requirements, and adhere to Sandoz values and behaviors
  • Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt
  • Distribution of marketing samples (where applicable)

How you'll work

Area: Madrid and Province

About Sandoz

Sandoz is a pharmaceutical company focused on generic and biosimilar medicines, describing itself as the global leader in this 'off-patent' segment. Its broad global portfolio comprises approximately 1,300 quality biosimilar and generic medicines, enabling it to provide more than 900 million patient treatments across 100+ countries per year.

Sandoz states that its purpose is to pioneer access to medicines for patients globally, making medicine more affordable and accessible through its high-quality off-patent portfolio.

Industry
Pharmaceuticals

In their own words

About the company & team

Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Commitment To Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

#Sandoz

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