Commercial Manager

Lead, train, and manage commercial teams with the aim of achieving assigned objectives, ensuring the quality of customer advice, and boosting the agency's growth.

• Commercial team management
• • Create, train, and develop a team aligned with the company's strategic standards and objectives.
  • Supervise and support the team in achieving their commercial goals.
  • Perform performance evaluations using KPIs and adjust strategies when necessary.
• Commercial strategy
• • Analyze potential markets and establish strategic alliances.
  • Promote customer loyalty and the acquisition of new markets.
• Training and development
• • Implement initial and continuous training programs.
  • Foster the professional growth of collaborators.
• Customer management
• • Maintain and expand the portfolio through service personalization and excellent attention.
  • Apply CRM tools to optimize processes.
• Compliance with rules and protocols
• • Follow established systems and guarantee the proper use of the provided tools.

• Leadership capacity, persuasive communication, and negotiation.
• Customer orientation and resilience.