Senior AI Transformation - WM&I
Santander's Wealth Management & Insurance division seeks a Senior AI Transformation professional in Madrid.
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This job advert was originally written in Spanish.
Approximately 3 to 6 years of experience in in-house legal advisory, law firm, legal consulting, financial services, asset management, private banking, insurance, investment products, or a regulated environment. (Required)
Experience or clear interest in Legal Operations, legal tech, automation, AI, process improvement, knowledge management, reporting, or project management. (Required)
Ability to combine legal advisory with an operational, technological, and continuous improvement mindset. (Required)
Good understanding of the standard processes of a corporate legal function. (Required)
Experience in asset management, investment funds, investment products, distribution, private banking, or insurance. (Desirable)
Participation in legal transformation projects, digitalization, document automation, knowledge management, reporting, or workflow improvement. (Desirable)
Training in Legal Operations, Legal Project Management, Agile, Lean, digital transformation, legal technology, or AI. (Desirable)
Bachelor's or Master's degree in Law. (Required)
Advanced English, both written and spoken. (Required)
In this role, your main responsibilities will include:
Provide legal advisory to the WM&I area, especially on matters related to Asset Management, funds, investment products, contracts, regulatory documentation, and business projects.
Review, draft, and negotiate legal, contractual, regulatory, or business documentation.
Support the Asset Management Legal teams on cross-cutting matters, including global initiatives, coordination with other geographies, and support derived from the centralization of certain activities.
Identify opportunities for improvement arising from daily legal activity, proposing practical solutions to simplify, standardize, or automate processes.
Participate in Legal Operations initiatives related to workflows, templates, playbooks, knowledge management, reporting, dashboards, matter tracking, legal spend, and document automation.
Support the definition and implementation of AI use cases, automation, and technological tools in coordination with Legal, Technology & Operations, AI, and other areas.
Contribute to the creation and maintenance of a common legal knowledge base, standard documentation, and best practices.
Help prepare materials, metrics, and executive reporting on transformation and operational improvement.
Collaborate closely with the Legal Operations & Transformation Manager and the WM&I legal teams to ensure the practical adoption of new tools and processes.
Legal Counsel & Legal Operations SpecialistCountry: Spain
Santander (www.santander.com) is evolving from being a high-impact global brand to a technology-driven organization, and people are at the center of this journey. Together, we are leading a customer-centric transformation that values disruptive thinking, the courage to challenge what is possible, and the ability to innovate.
This is more than a strategic shift: it's an opportunity to grow, learn, and make a real impact.
Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect all our teams to take a proactive and responsible approach to risk management.
Wealth Management & Insurance spans three businesses across all Santander countries: Insurance, Asset Management, and Private Banking. We work to deliver the best solutions to our clients in these three areas across the 10 countries where we operate.
WM&I Legal, with a focus on Asset Management and support for Legal Operations.
Wealth Management & Insurance is looking for a Legal Counsel & Legal Operations Specialist based in Boadilla del Monte (Madrid).
We are looking for a Legal Counsel & Legal Operations Specialist to join the Legal team of Wealth Management & Insurance at Grupo Santander, with partial dedication to legal advisory and to Legal Operations initiatives, transformation, and continuous improvement.
The selected person will combine legal work specific to WM&I activities, particularly in the areas of Asset Management, funds, investment products, and contractual/regulatory documentation, with active participation in transformation initiatives of the legal function.
The role will act as a bridge between daily legal practice and the WM&I transformation plan, supporting the Legal Operations & Transformation Manager in identifying opportunities for improvement, automation, AI, knowledge management, reporting, workflows, and process standardization.
We are redefining the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas.
Technical skills (Hard skills)
Knowledge of collaborative tools, SharePoint, Power Platform, CLM, matter management, workflow automation, document automation, dashboards, or generative AI solutions. (Desirable)
Ability to work with legal teams, business areas, and technical profiles. (Desirable)
Interpersonal skills (Soft skills)
Solid legal judgment and a practical orientation.
Genuine interest in legal transformation, technology, data, and AI.
Ability to identify problems and propose simple, executable solutions.
Organization, rigor, and attention to detail.
Proactivity, autonomy, and execution capability.
Collaborative mindset and continuous improvement orientation.
Flexibility to combine legal advisory with transformation projects.
Application
CV screening · With recruitment team
Phone call
With People & Culture team · Phone call · 20 min
A short call about your motivation and the details of the role.
Interviews
Virtual or in-person conversations about your experience, expectations and the value you could bring.
Background check
Offer
Banco Santander is a global financial services group headquartered in Boadilla del Monte, Spain, and one of the largest banks in the eurozone by market value. It operates across retail and commercial banking, wealth management, and investment banking (through its CIB division, Santander Corporate & Investment Banking), with a strong focus on digital transformation and fintech innovation. The group serves over 160 million customers worldwide and employs more than 200,000 people, with a significant technology and operations hub in Spain.
In Spain, Santander is a dominant financial institution and a major employer of tech, data, and business talent, with its main technology and operations center in Boadilla del Monte (Madrid area) and additional offices in cities like Barcelona and Santander. The company is actively investing in AI, cybersecurity, and digital product development, making it a relevant destination for international professionals seeking roles in banking, engineering, and data. Its global scale and English-friendly corporate environment, especially in CIB and technology teams, offer strong opportunities for relocators.
Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who they are and empower what they bring.
The following requirements represent the knowledge, skills, and competencies essential for this role.
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