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KYC Analyst Intern

Hybrid in Barcelona·Full-time·Added 2 days ago (last checked 21 Oct)

Satispay

6 open roles

Overview

Work mode
Hybrid, Barcelona
Contract
Full-time
English
Required
Other languages
Italian
Education
University degree
Benefits
Meal vouchers

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

Requirements

What we're looking for

This role needs someone curious, detail-oriented, and eager to learn the fundamentals of FinTech compliance.

  • Education - Currently pursuing a Bachelor's or Master's degree.

  • Analytical Mindset - Keen eye for detail with a passion for digging into documents and ensuring accuracy.

  • Customer Focus - Clear and patient communication skills with a focus on delivering a smooth user experience.

  • Language Skills - Professional fluency in English (written and spoken); knowledge of Italian is a strong asset.

  • Proactive Attitude - Organized, eager to learn, and comfortable asking questions when needed.

  • Tech-Savvy - Comfortable using digital tools and learning new software quickly.

Nice to have

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

Pay & benefits

What you'll get

CareAbout: how we support your impact

We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:

  • ❤️ Health: psychological support with Serenis.

  • 💰 Financial resources: meal vouchers for every day worked.

  • ⚙️ Growth and development: language courses with Preply.

The role

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we're not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken - you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll do

As our KYC Analyst Intern, you'll join our FinCrime & Operations team based in Barcelona for a 6-month internship, playing a key support role in enabling smooth onboarding for our consumers. Here's what that looks like in practice:

  • Customer assistance - Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information.

  • Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents.

  • Own Your Daily Queue - Work through a daily queue of cases, meeting productivity, quality, and SLA targets.

  • Spot Red Flags - Identify inconsistencies or potential red flags and escalate high-risk cases to the FinCrime team.

  • Learn & Grow - Over the 6 months, learn how to triage screening alerts (PEP, sanctions, adverse media), support periodic reviews, and understand the regulatory framework behind digital payments.

How you'll work

  • 🌱 Flexibility: hybrid working policy*, flexible working hours.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Who we're looking for

Salary: €950 monthly internship net gross allowance.

About Satispay

Satispay is an Italian fintech company that has developed a mobile payment platform allowing users to make instant, low-cost payments directly from their bank accounts. The company operates across Europe, with a significant presence in Italy, Luxembourg, and Spain, and has processed billions of euros in transactions. Satispay's platform is designed to simplify digital payments for both consumers and merchants, offering a unique alternative to traditional card-based systems.

In Spain, Satispay has established a growing presence, with offices in Barcelona and a focus on expanding its user base and merchant network. The company is known for its innovative and agile work culture, attracting international talent for roles in fraud analysis, KYC, and financial management. For international professionals, Satispay offers a dynamic environment where they can contribute to the growth of a leading European fintech company, with opportunities to work in a multicultural setting and gain experience in the rapidly evolving payments industry.

Industry
FinTech
Founded
2013
Employees
100–500
Headquarters
Milan, Italy
In Spain
Barcelona, Madrid

Good to know if you are moving

  • Satispay offers a relocation package and visa sponsorship for international hires, making the transition to Italy or Spain smoother.
  • The company's official working language is English, which is beneficial for non-Italian speakers.
  • Satispay has a strong focus on professional development and offers clear career progression paths.
  • The company is in a growth phase, with recent expansions into new European markets, offering opportunities for impact.
  • Satispay's platform is built on modern technology, providing a chance to work with cutting-edge fintech solutions.

In their own words

About the company & team

Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.

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Additional information

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

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