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Funeral Assistance Agent Valencia

On-site in València·Full-time·Added today (last checked 27 Oct)

Seguros Atocha

31 open roles

Our summary

Hours
40 hours a week
Contract
Full-time
Driving licence
Required, own vehicle

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Stable employment contract of 40 hours per week
  • Fixed salary + incentive remuneration package for the achievement of goals and objectives.
  • Initial prior training and continuous training so that you have the necessary knowledge to allow you to perform your work in the best possible way.
  • Professional development opportunities in a leading company in the insurance sector.
  • Collaborative and results-oriented work environment.
  • We offer you a job where you can develop yourself as a professional in the insurance sector.

The role

Are you looking for a future project in which to achieve job stability?

At Seguros Atocha we continue to grow and therefore we are opening a new selection process for people with experience in assistance and advisory within the funeral insurance sector.

What you'll do

  • Provide in-person attention and advisory to family members in the event of a death, ensuring a warm and human experience during difficult moments.
  • Verify insurance coverages and benefits to ensure that beneficiaries receive the appropriate services.
  • Coordinate and manage the necessary assistance, such as the transfer of the deceased, funeral services, legal procedures, among others.
  • Collaborate with other departments of the company, such as the customer service and insurance areas, to satisfy the needs of beneficiaries and their families.
  • Delivery of documentation to policyholders, advisory, and commercial actions
  • Formalization of policies and supplements
  • Prospecting and acquisition of new clients in the area

What are we looking for?

  • Minimum 1 year of experience as an Assistance Manager or in a similar role in the insurance sector.
  • Solid knowledge of funeral insurance products.
  • Excellent verbal and written communication skills, with the ability to convey information in a clear and understandable manner.
  • Empathetic capacity to handle delicate situations and provide support to affected family members.
  • Detail-oriented and ability to manage multiple tasks at once.
  • Availability of driver's license and vehicle

Join our team!

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