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Salesforce Marketing Cloud Consultant and Project Manager

On-site in Madrid·Added today

Seidor

54 open roles

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Overview

Requirements

Have the right to work in Spain
Seidor doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

A minimum of five years of experience in the Salesforce ecosystem, with at least four years working with Salesforce Marketing Cloud Engagement and two years leading projects as a Project Manager or project lead.
Demonstrable experience in implementations, integrations, communication automation, and management of multidisciplinary teams.
Autonomy in client communication and in the management of scope, planning, risks, budget, and monitoring of deliverables.
Knowledge of Salesforce Marketing Cloud Engagement: Journey Builder, Automation Studio, Email Studio, Contact Builder, Content Builder, and Mobile Studio.
Knowledge of SQL, AMPscript, and Data Extensions, as well as data, audience, and segmentation management.
Experience in integration with Salesforce CRM through Marketing Cloud Connect, REST/SOAP APIs, and other integration mechanisms.
Ability to plan projects, estimate efforts, and manage scope, risks, dependencies, budget, teams, and deliverables.
Knowledge of agile methodologies -Scrum/Kanban- and management of the people and teams involved in the project.
High level of English, both spoken and written.

Nice to have

- Experience in other solutions within the Salesforce ecosystem: Marketing Cloud Account Engagement (Pardot), Personalization, Next, Data 360 (Data Cloud), Intelligence, Loyalty Management, and Sales Cloud/Service Cloud.
- Experience in integration architectures, data governance and quality, omnichannel solution design, and CDP platforms.
- Knowledge of APIs, middleware, and cloud platforms.
- Salesforce certifications related to Marketing Cloud, architecture, administration, or consulting, as well as project management certifications.
- Experience in pre-sales, preparation of proposals, estimations, and solution definition.
- Experience in managing several projects in parallel.

The role

As a Salesforce Marketing Cloud Consultant and Project Manager, you will be part of the Customer Experience Unit.

In Customer Experience, we work on generating, developing, and expanding digital channels and customer management applications, covering the complete lifecycle of digital initiatives in areas such as customer and employee experience, marketing, data, analytics, and integration. Our clients are large companies in sectors such as Telco, Insurance, Banking, Industry, Tourism, Energy, and Utilities, as well as public sector organizations.

You will join the MarTech team, where you will be able to work for a single client or manage several projects. You will combine functional and technical consulting with Salesforce Marketing Cloud project management, from requirements gathering to production deployment and monitoring.

What you'll do

You will lead Salesforce Marketing Cloud projects from end to end, from requirements analysis and solution design to production deployment and monitoring.
You will coordinate functional and technical teams, plan tasks, and estimate efforts, managing scope, budget, risks, dependencies, and deadlines.
You will act as the primary interlocutor with the client, managing expectations, priorities, and the monitoring of deliverables.
You will define functional and technical architectures together with the development and integration teams, following established standards and procedures.
You will perform functional tasks on the area's applications and collaborate on the conceptual design of processes and system prototypes.
You will participate in the implementation of business processes based on the requirements gathered.
You will supervise the implementations of Journey Builder, Automation Studio, segmentation, personalization, automations, and data models.
You will coordinate integrations with Salesforce CRM, Data 360, and other systems.
You will ensure the quality of deliverables, organize testing, and manage incidents. You will perform unit testing of the developments provided by the technical team and prepare master data for testing.
You will execute bulk processes.
You will prepare documentation and manuals, and support the preparation of management reports.
You will participate in pre-sales activities, preparation of proposals, estimations, and client presentations, and you may support business development tasks and internal management.
You will provide support and mentoring to the team and promote best practices within the Salesforce ecosystem.