Demand Planner Specialist

At Sephora, beauty is about feeling seen, valued, and empowered, both individually and collectively. It is about connecting deeply with others, celebrating diversity and inclusion, unleashing your potential, and making a difference every day. Together, we are part of something beautiful. Since its creation in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has revolutionized the prestige beauty retail sector. Today, Sephora continues to break conventions to drive its mission: To promote a world of inspiration and inclusion where everyone can celebrate their beauty.We are opening a position to join our Supply Chain team in Iberia, as a Demand Planner, specifically, being responsible for:Demand Forecasting & Planning:Developing and maintaining short, medium, and long-term demand forecasts at the product, channel, and market level.Analyzing historical sales, seasonality, trends, promotional activity, launches, and other business variables to improve forecast accuracy.Reviewing forecast deviations and exceptions, adjusting demand plans based on quantitative analysis and business inputs.Building an accurate and reliable demand vision that contributes to optimizing product availability, inventory, and commercial performanceCollaboration Commercial and Business Alignment:Collaborating closely with the Category Management / Offer, Marketing, Retail, E-commerce, and Finance teams to integrate commercial plans into demand forecasts.Analyzing and validating hypotheses related to launches, promotions, brand activations, events, and other commercial initiatives.Participating in demand review meetings and contributing to the S&OP process, identifying risks and opportunities and proposing actions.Launches, Promotions, and Key Commercial Periods:Preparing forecasts for new product launches, promotional campaigns, brand activations, and key commercial periods.Monitoring actual sales against the forecast during critical moments and updating forecasts when necessary.Coordinating phase-in and phase-out hypotheses to favor product availability, while simultaneously minimizing the risk of excess stock and obsolescence.Performance Analysis and Continuous Improvement:Monitoring and analyzing key Demand Planning KPIs, including forecast accuracy, forecast bias, and forecast value added.Identifying deviations, root causes, and improvement opportunities by category, brand, SKU, and sales channel.Keeping planning parameters, hypotheses, and master data up to date in forecasting tools and ERP systems.Preparing periodic reports and transforming complex data into clear insights and recommendations for different stakeholders.Contributing to the continuous improvement of processes, systems, and data quality within the Demand Planning cycle.Necessary skills and competencies:Highly analytical and numerical profile, with the ability to work with large volumes of data and convert them into clear and actionable conclusions.Solid knowledge of demand forecasting, statistical analysis, seasonality, and concepts related to inventory management.Organizational capacity, attention to detail, and simultaneous management of different categories, priorities, and deadlines.Good communication and influence skills and the ability to work cross-functionally with different stakeholders.Collaborative, problem-solving, curious, and business-oriented profile.Ability to thrive in a dynamic and constantly evolving environment.Tools and technical knowledge:Advanced level of Excel.Experience with Demand Planning tools, ERP and/or Business Intelligence.Knowledge of SAP, JDA, Anaplan, Power BI, or equivalent tools will be particularly valued.Knowledge of forecasting, data analysis, and key Demand Planning KPIs.Required experience:2-4 years of experience in Demand Planning, Forecasting, Business Analysis, Supply Chain Planning, or similar analytical positions are required.Previous experience in retail, beauty, fashion, FMCG, or omnichannel environments will be particularly valued.Languages:Fluent Spanish.High level of professional English.Knowledge of Portuguese will be positively valued.Requirements:University degree in Supply Chain, Engineering, ADE, Economics, Mathematics, Statistics, or related degrees.Previous experience in Demand Planning, Forecasting, Business Analysis, Supply Chain Planning, or similar positions.Knowledge of retail or consumer goods dynamics, commercial calendars, and key Demand Planning indicators.Advanced level of Excel.High level of English.Do not hesitate to apply if you have... or if you are...An analytical, curious, and business-oriented person, capable of combining data analysis with a commercial vision and solid collaboration skills. If you like anticipating changes in demand, questioning hypotheses, transforming data into decisions, and working with multiple teams in a dynamic environment, we want to meet you! Here you will find:A community where authenticity is valued and where the strength of our differences fuels our collective spirit.A culture of empowerment, learning, and growth that offers you the tools, the space, and the opportunity to learn, innovate, and develop.An experience that fulfills you. From demand planning and business analysis to collaborating on launches and key commercial moments, every action contributes to improving the availability of our products and our customers' experience.Join us and be part of something beautiful.