Principal Solutions Architect

Remote EMEA·Added 1 month ago

Solo.io

1 open role

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What they offer

Fully remote
Per the ad.

What they ask for

Have the right to work in Spain
Solo.io doesn't mention sponsorship, but this role may fit the Digital nomad visa.
Work in English
English is required, per the ad.
Have 5+ years of experience
Lead-level role.

The role

The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io. You will be a true expert on your customers' architecture, teams, and processes, consulting with them to optimize their use of Solo.io products and drive growth.

What you'll do

Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals.
Take the lead on technical issue resolution, working with the support organization to ensure timely and effective solutions. When capacity allows, you will be expected to provide the primary effort on solving issues within your accounts.
Proactively drive product adoption by identifying new use cases and opportunities for the customer to gain more value from Solo.io's product suite.
Consult with customers on best practices for using Solo.io products within their environment.
Develop and deliver training sessions and workshops for customers.
Act as the customer's advocate within Solo.io, providing feedback to the product management and engineering teams.
Collaborate with the account team to identify and manage risks and opportunities related to product adoption, renewal, and expansion.

Requirements

What we're looking for

5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer.
Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy).
Experience in a post-sales role with a focus on customer success and adoption.
Proven ability to manage technical relationships with large, strategic customers.
Excellent problem-solving and troubleshooting skills.
Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences.

Nice to have

Experience with scripting or programming languages (e.g., Go, Python, Bash) is a plus.

Education & certifications

A bachelor's degree in Computer Science or a related field, or equivalent practical experience.

About Solo.io

Solo.io is a technology company specializing in modern cloud-native infrastructure and application networking. The company builds software that helps enterprises adopt and manage Kubernetes, service mesh, and API gateways, with a strong focus on developer experience and open-source ecosystems. Its scale is that of a growth-stage company, operating globally with a distributed workforce.

Solo.io has a presence in Spain, primarily through remote-friendly roles that support its European customer base. For international professionals, the company offers a modern, engineering-driven culture with a strong emphasis on open-source contributions, technical excellence, and flexible work arrangements. Their Spain-based roles are typically senior technical positions, making it an attractive option for experienced engineers looking to relocate to Spain.

Founded: 2017
Employees: 100–500
Headquarters: Cambridge, USA

Good to know if you are moving

Solo.io is a remote-first company, allowing flexibility in work location, which can be advantageous for international hires.
The company is deeply involved in open-source communities (e.g., Kubernetes, Envoy), offering visibility and contribution opportunities.
Roles in Spain are typically senior engineering positions, requiring strong cloud-native and Kubernetes skills.
The company has a strong culture of technical excellence and innovation, with a focus on developer experience.
While the company is US-based, its remote culture and global team make it accessible for Spain-based professionals.

In their own words

About the company & team

Who we are.

Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities.

Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF.

What you’ll love about Solo.

At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges.

Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow.

Customer Success

Additional information

Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The company may use AI tools to help sort applicants based on job related criteria. However, the hiring team decides who moves forward and no employment decisions are made by AI.

All open roles at Solo.io