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(Native Norwegian) Customer Support Consultant (Future Openings, remotely)

Remote, Alicante·Added 8 months ago

This job was published 8 months ago

SupportYourApp

9 open roles

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Overview

Job details

Permanent contract
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Norwegian
The ad asks for Norwegian, or counts it in your favour.

Pay & benefits

What you'll get

Provide services during flexible hours;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also - internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements;

Requirements

What we're looking for

Native Norwegian and good English communication skills (at B2 level or higher);
6+ months of experience in customer support role;
CRM systems expertise;
Strong analytical thinking and research skills;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload);

Nice to have

Experience in technical support;

The role

What you'll do

Deliver outstanding customer support via calls, chats and emails;
Build strong and lasting customer relationships;
Keep up with evolving tools and technology;
Handle sensitive customer data with care and security;
Apply the latest and greatest customer happiness practices;
Maintain deep understanding of client solutions and meet KPI;
Communicate with developers and cross-functional specialists;

About SupportYourApp

SupportYourApp is a global customer support and technology outsourcing company headquartered in Kyiv, Ukraine. It provides outsourced customer care, technical support, and back-office services to tech companies worldwide, with a focus on multilingual support. The company operates remotely across many countries, serving clients in sectors like fintech, SaaS, and e-commerce, and employs a distributed workforce of support consultants, engineers, and specialists.

In Spain, SupportYourApp offers remote positions for international professionals, including roles in customer support, business development, and AI innovation. The company emphasizes a remote-first culture, allowing employees to work from anywhere, and values language skills, particularly in English, German, Swedish, Norwegian, and Ukrainian. For international hires, this means flexible work arrangements and opportunities to collaborate with a diverse, global team without relocating to a physical office in Spain.

Founded: 2010
Employees: 1,000–5,000
Headquarters: Kyiv, Ukraine
Website: supportyourapp.com

Good to know if you are moving

SupportYourApp operates a fully remote model, so international professionals can work from Spain without needing to relocate to a physical office.
The company hires for multilingual roles, making it a good fit for professionals fluent in English, German, Swedish, Norwegian, or Ukrainian.
Roles in Spain are remote, offering flexibility for those seeking to live in Spain while working for a global company.
The company focuses on customer support and technology services, providing opportunities for both support specialists and technical roles like DevOps and AI engineering.

In their own words

About the company & team

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we're expanding our talent bench - a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

Additional information

If this is about you - let's get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀

*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

All open roles at SupportYourApp