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This job advert was originally written in Spanish.
Experience in N2 functional and technical support.
Knowledge of the banking sector and, especially, payment methods.
Experience with cards, merchants, Bizum, authorization centers, and Redsys.
Analysis and resolution of incidents.
Preparation of functional and technical designs for incidents and small evolutionary developments.
Customer service and communication.
Support to N0/N1 teams and coordination with internal areas.
We are looking for a Functional Analyst with experience in banking payment methods to join an N2 support team in the RSI Operations area.
Location: Madrid
Modality: Hybrid, preferably 75% on-site and 25% remote
Duration: Long-term
SBA: 35 K
Web services and API
Java
Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.
In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.
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