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After-Sales Technician (Sports Technology)

On-site in Barberà del Vallès·Full-time·Added 1 month ago

Temps

2232 open roles

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Overview

Job details

  • €23,910 a year

    Gross, as stated in the ad.

    About €1,600 a month after tax.

  • Permanent contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    Temps doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Barberà del Vallès

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

  • Minimum of 3 years of experience in customer service or technical support.
  • Customer orientation and communication skills.
  • Ability to resolve incidents.
  • Interest in sports and technology, with regular practice of sporting activity being highly valued.
  • Languages: proficiency in Catalan and Spanish. Portuguese is positively valued.
  • Handling of IT tools: Office Pack and ERP (Oracle) at an intermediate level.
  • Experience or regular use of sports devices or wearables (sports watches, GPS, heart rate monitors, sensors, etc.).
  • A resourceful, responsible person oriented towards continuous improvement.

The role

We are looking to hire an After-Sales Technician to provide support to users of technological devices oriented towards sports.

If you like sports, technology, and customer service, this position will allow you to develop yourself in a dynamic and growing environment.

What you'll do

  • Customer service via telephone and email.
  • Resolution of technical inquiries related to devices and products.
  • Advising the user on the use and functionalities of the equipment.
  • Management and follow-up of incidents and claims.
  • Registration of information and reporting of incidents in internal systems.
  • Coordination with other departments (logistics, warehouse, administration, etc.) for the resolution of cases.
  • Monitoring the status of repairs and returns.

How you'll work

  • Leading company in the sector
  • Permanent contract directly with the company (professional stability)
  • Working day: Full-time
  • Schedule: Monday to Thursday from 08:00 to 17:00 (30min lunch break) and Friday from 08:00 to 14:00.
  • Salary: €23,909.51 gross per year.

About Temps

Temps is a staffing agency based in Madrid, Spain, operating in the recruitment and temporary employment sector. The company focuses on connecting businesses with qualified professionals across various industries, providing workforce solutions that range from temporary placements to permanent hiring. As a staffing firm, its core activity is managing the full recruitment cycle for client companies, making it a key player in the Spanish labor market for both employers and job seekers.

Industry
Staffing

In their own words

About the company & team

TEMPS is a Human Resources consultancy with more than 30 years of experience in the market, specializing in offering temporary staffing services, direct recruitment, and training.

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