Customer Experience Director
As Customer Experience Director, you will lead a multilingual CX team and set the global strategy. You will be responsible for customer satisfaction and scaling support models.
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Are you ready to start your professional adventure in the commercial world? This is your chance!
At Treatwell, the leading marketplace in the beauty sector in Spain, we are looking for our next Intern in the Commercial Team in Madrid. If you are passionate about technology, the beauty sector, and want to be part of a company that is transforming how people book their beauty treatments, this is the place for you!
Here, you won't be doing repetitive or filler tasks. You will be part of our commercial team, supporting important projects and learning directly from industry professionals. We are looking for people who want to learn, show initiative, and are motivated by challenges.
✨ Responsibilities:
Treatwell is Europe's leading online marketplace for beauty and wellness services, connecting millions of customers with salons and spas across multiple countries. Founded in London, the company operates a two-sided platform that enables booking, payments, and management tools for beauty professionals, with a strong focus on technology and product innovation.
In Spain, Treatwell has a significant presence, with offices in Madrid and Barcelona, and is actively hiring for engineering and commercial roles. The company offers a dynamic, international work environment with a strong emphasis on growth, making it an attractive option for tech professionals looking to relocate to Spain. Treatwell supports flexible working and provides opportunities for career development in a fast-paced, multicultural setting.
💡 About Treatwell:
As of today, we are the largest beauty booking website in Europe. We have a team of more than 800 people working together from different European countries and we collaborate with more than 50,000 partners in 14 countries, processing more than 8 million bookings per month. But that's not all...
We are on a revolutionary journey with a clear mission: to digitalize the hair and beauty sector. So, if this excites you, keep reading! We might have the perfect job for you.
At Treatwell, we firmly believe in equal opportunities. We are a company open to everyone, without exception. Therefore, we are willing to make necessary adjustments in our selection processes, as long as they are reasonable. If you have any requests in this regard, let us know. We will be happy to listen to you.
Treatwell · Madrid
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