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Senior Teleoperations Lead in Barcelona

On-site in Barcelona·Full-time·Added 3 months ago (last checked 21 Oct)

TSMG

261 open roles

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Our summary

Work mode: On-site, Barcelona
Contract: Fixed-term, full-time hours
Experience: Senior level

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Skills

TSMG is hiring for this role in several places. This vacancy is in Barcelona.

Requirements

What we're looking for

Previous experience leading operational teams
Strong communication and organizational skills
Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
Ability to work in fast-paced, technology-driven environments

Nice to have

Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
Experience managing distributed or shift-based teams
Technical background in engineering, operations, or industrial environments

Pay & benefits

What you'll get

Leadership role within a rapidly growing robotics sector
Opportunity to help scale next-generation robotics deployments
International projects and client exposure
Career growth opportunities across robotics and AI operations
Collaborative environment working alongside engineering and product teams

The role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

What you'll do

Lead and coordinate teleoperations teams across multiple shifts
Manage daily staffing and operational coverage
Support onboarding, training, and mentoring of new operators
Promote compliance with safety and operational procedures
Monitor operational KPIs and productivity metrics
Ensure delivery against quality and performance targets
Coordinate robot deployment schedules and operational readiness
Manage incident escalation and resolution processes
Serve as the primary operational contact for internal and external stakeholders
Collaborate with engineering, product, and project management teams
Prepare operational reports and performance summaries
Support customer-facing robotics programs and deployments

About TSMG

TSMG is a data services company headquartered in San Rafael, USA, specializing in the collection, annotation, and analysis of data for the development of autonomous vehicles and other AI-driven technologies. The company operates globally, providing field data collection services that support the training and validation of machine learning models, particularly for the automotive and mobility sectors. With a focus on precision and reliability, TSMG works with clients across various industries to deliver high-quality datasets essential for advancing autonomous systems.

In Spain, TSMG has a significant operational footprint, with numerous field-based roles across the country, including drivers, data collectors, and operations coordinators. These positions are distributed across many Spanish cities, from Madrid and Barcelona to smaller towns, reflecting the company's extensive data collection network. For international professionals, TSMG offers opportunities to work in a dynamic, tech-driven environment, often involving fieldwork and travel, which can be an attractive option for those seeking hands-on experience in the autonomous vehicle sector. The company's culture emphasizes operational excellence and data accuracy, making it a relevant employer for individuals interested in the intersection of technology and mobility.

Industry: Data Services
Employees: 350
Headquarters: San Rafael, USA
In Spain: Madrid, Barcelona

Good to know if you are moving

TSMG offers numerous field-based roles across Spain, which may provide opportunities for international professionals to work in various Spanish cities and regions.
The company's work is closely tied to the autonomous vehicle industry, offering hands-on experience in data collection and operations that are critical to AI development.
Many positions are driver or field operator roles, which may require a valid driver's license and comfort with extensive travel within Spain.
TSMG's global presence means that roles in Spain may involve collaboration with international teams, potentially offering a multicultural work environment.
The company's focus on data services suggests a dynamic work environment with a strong emphasis on operational efficiency and data accuracy.

All open roles at TSMG