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Groups Specialist

Hybrid in Madrid·Full-time·Added yesterday (last checked 4 Nov)

TUI Spain

18 open roles

Our summary

Work mode
Hybrid, Madrid
Contract
Full-time

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Skills

This job advert was originally written in Spanish.

The role

Are you passionate about new challenges? Join our team in Madrid as a Groups Specialist, where you will combine your knowledge to manage special and bespoke groups.

  • You will design and manage special and bespoke groups to multiple destinations.

  • You will coordinate special and bespoke group operations from start to finish.

  • You will negotiate competitive rates and conditions with DMCs.

  • You will collaborate closely with the product, B2B commercial, flight, and finance departments to ensure smooth operations.

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, bonus schemes, generous travel benefits, extensive health and wellbeing support, and much more!
  • Flexible work: Work is something you do, not a place you go. We foster a healthy work-life balance in a dynamic and flexible environment with a hybrid model.
  • A career to shape: Access the TUI Learning Hub to develop yourself and achieve your ambitions.
  • Expand your network: We encourage intercultural collaboration and offer opportunities to work on global projects and teams.
  • Community: Get involved in incredible local charity and sustainability initiatives such as the TUI Care Foundation.

ABOUT THE POSITION

  • You have demonstrable experience in managing special groups and/or tour operations with knowledge of different destinations.

  • You use Amadeus and feel comfortable working with reservation management systems.
  • You have negotiation skills with international suppliers and the ability to secure the best conditions.

  • Your practical operational mindset allows you to manage multiple projects simultaneously with attention to detail.
  • You are proactive in problem-solving and focus on maintaining high standards of service quality.

ABOUT YOU

From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

About TUI Spain

TUI Group is the world's leading tourism group, operating across the entire travel value chain including tour operators, airlines, cruise ships, hotels, and travel agencies. With its global headquarters in Hanover, Germany, TUI serves millions of customers annually and employs tens of thousands of people worldwide, making it a major player in the European travel industry.

TUI has a significant presence in Spain, one of its most important source and destination markets. The company operates offices in Barcelona, Tenerife, and other Spanish locations, supporting both its retail operations and its cruise and hotel businesses. For international professionals, TUI offers roles in a multicultural environment, with opportunities in customer service, IT, and operations, and frequently seeks multilingual talent to support its diverse customer base across Europe.

Industry
Tourism
Founded
1923
Employees
50,000–100,000
Headquarters
Hanover, Germany
In Spain
Barcelona, Palma, Tenerife

Good to know if you are moving

  • TUI is a global company with a diverse workforce, making it a welcoming environment for international professionals.
  • The company frequently hires multilingual customer service roles, particularly for Dutch and French speakers, based in Spain.
  • TUI offers opportunities in various sectors, including IT, operations, and logistics, with potential for internal mobility across its international offices.
  • Spain is a key market for TUI, with offices in Barcelona and Palma, offering roles that support both its cruise and hotel operations.
  • TUI provides a structured career development framework and is known for its focus on employee well-being and work-life balance.
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