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TUI Airport Rep | Danish, Dutch, German or Polish Speaking | Local Residents

On-site in Palma·Full-time·Added yesterday (last checked 2 Nov)

TUI Spain

15 open roles

Our summary

Salary
From €2,013 a month
Hours
Rotating shifts, including nights
Work mode
On-site, Palma
Contract
Full-time
English
Required
Other languages
German, Dutch, Polish

Visa options

  • The ad rules out sponsorship

    Per the ad: “This is a locally employed position, so you'll need the right to work in Spain and be based in or near Palma (Mallorca) before applying.”

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Skills

Requirements

What we're looking for

  • You're a friendly, empathetic person who naturally connects with people and makes them feel welcome and supported.
  • You're dedicated to creating unforgettable customer experiences, going above and beyond from arrival through to departure.
  • As a quick learner, you're ready to master the technology and tools needed for the role, embracing new knowledge, feedback and learning about our products and services.
  • Turning challenges into opportunities whilst staying calm under pressure, you'll proactively identify and resolve issues creatively before they escalate.
  • You're fully conversational in English, plus one of the following languages; Danish, Dutch, German or Polish.

Pay & benefits

What you'll get

  • Attractive Package: A job at TUI offers more than just a salary. You'll start from 2013 € gross per month.
  • Learning & Development: Paid training days, plus free access to the TUI Learning Hub, TUI Skills Academy, and language lessons to support your personal and professional growth.
  • Community & Purpose: Make a positive impact by participating in charity and sustainability initiatives such as the TUI Care Foundation, with complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub.
  • Equipment Provided: You'll receive a company iPad and uniform as standard.
  • Broaden Your Network: Collaborate with colleagues from diverse cultures, work on international projects, and build a global professional network.
  • Extra Benefits: Enjoy exclusive discounts and offers through TUI Benefits Club, plus the option to get discounted private health insurance, and your aiport parking covered on shift days.

Visa & relocation

A quick heads-up: This is a locally employed position, so you'll need the right to work in Spain and be based in or near Palma (Mallorca) before applying.

The role

Calling all tourism pros based in Mallorca! We're looking for digitally savvy, people-loving individuals like you to join our diverse team of Airport Reps.

What you'll do

  • You'll be the friendly face of TUI at the airport, warmly welcoming customers and creating special moments from the second they arrive.
  • Handling changes and challenges in our busy airport environment, you'll make sure customers' questions are answered throughout their journey.
  • Keeping airport operations running smoothly, you'll reliably manage arrivals, departures and transfers - and deliver those all-important see-off speeches on the buses before customers head to their resorts.
  • Monitoring customer feedback and service updates, you'll help enhance the customer experience, taking pride in meeting targets, solving problems and delivering exceptional service.
  • Proudly representing our company's values and culture, you'll maintain a positive attitude and professionalism to make every guest's airport experience brilliant.

How you'll work

  • Career Growth: We offer a fijo discontinuo contract, a Spanish agreement that lock in your place with us each season, so you can focus on the adventure ahead. Starting in March or April 2027 and running through to the end of October, with real opportunities to develop your career as you go.
  • You enjoy working in a fast-paced environment as part of a diverse team, with respect for different cultures - and you're flexible with your schedule, including rotating daytime and occasional night shifts.

About TUI Spain

TUI Group is the world's leading tourism group, operating across the entire travel value chain including tour operators, airlines, cruise ships, hotels, and travel agencies. With its global headquarters in Hanover, Germany, TUI serves millions of customers annually and employs tens of thousands of people worldwide, making it a major player in the European travel industry.

TUI has a significant presence in Spain, one of its most important source and destination markets. The company operates offices in Barcelona, Tenerife, and other Spanish locations, supporting both its retail operations and its cruise and hotel businesses. For international professionals, TUI offers roles in a multicultural environment, with opportunities in customer service, IT, and operations, and frequently seeks multilingual talent to support its diverse customer base across Europe.

Industry
Tourism
Founded
1923
Employees
50,000–100,000
Headquarters
Hanover, Germany
In Spain
Barcelona, Palma, Tenerife

Good to know if you are moving

  • TUI is a global company with a diverse workforce, making it a welcoming environment for international professionals.
  • The company frequently hires multilingual customer service roles, particularly for Dutch and French speakers, based in Spain.
  • TUI offers opportunities in various sectors, including IT, operations, and logistics, with potential for internal mobility across its international offices.
  • Spain is a key market for TUI, with offices in Barcelona and Palma, offering roles that support both its cruise and hotel operations.
  • TUI provides a structured career development framework and is known for its focus on employee well-being and work-life balance.

In their own words

Additional information

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We're committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

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