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This job advert was originally written in Spanish.
- People with at least 6 months of experience in customer service.
- Good command of office tools.
- Problem-solving skills and communication abilities.
Enthusiasm and a positive attitude are essential!
- Permanent contract from the first day.
- Continuous working day of afternoon or split shift with a rotation from Monday to Sunday with 5 working days and 2 days off or with a rotation from Monday to Sunday with 6 working days and 3 days off.
- Fixed salary plus monthly variable bonus for achieving goals such as customer satisfaction, call time...
- Initial training fully paid and conducted in person.
Do you have experience in customer service? Do you want to continue growing in a Top Employer company? We are looking for you!
We are currently looking to hire call center agents for our customer service team at our offices in Pozuelo de Alarcón.
Are you interested? Keep reading!
Application
Pre-selection
Verisure contacts you to check your fit with the role.
We want to meet you
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Offer
Onboarding
Welcome programme with information and training on the company, teams and objectives.
Do you think this offer fits you? Do you want to join our great customer service team? Apply now, we want your talent!
Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.
In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.
Verisure, formerly Securitas Direct in Spain, is the European market leader in security, providing service to more than 4 million people worldwide. At Verisure, we offer a dynamic environment, where you will be able to develop across different projects, creating an inclusive environment and guaranteeing equal opportunities.
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