Customer Service

Attend to and advise customers at the Ysonut point of sale in Madrid, offering close, professional service oriented toward their needs, contributing to sales development and ensuring at all times the correct operation, order, and good image of the store.

• Personalized attention, welcome, and advice to customers.

• Presentation and recommendation of the products available in store, following the company's guidelines, sales pitches, and recommendations.

• Identification of customer needs and guidance toward the most suitable products within the scope of the position.

• Management of sales, collections, and basic monitoring of commercial activity.

• Product replenishment, stock control, and monitoring of supply needs.

• Guaranteeing the correct display and presentation of products at the point of sale.

• Maintenance of order, cleanliness, and the good general image of the store.

• Coordination with Ysonut's internal stakeholders for the routine management of the point of sale.

• Participation in product training and continuous updating of knowledge regarding Ysonut ranges.

• Collaboration in commercial actions, promotions, or initiatives developed at the point of sale.

Monday to Friday, from 15:00 to 19:00 hours.

Weekly working hours: 20 hours.

We are looking for a person with a clear customer orientation, good communication skills, a commercial attitude, and the ability to generate trust.

The person must be autonomous, organized, and responsible, capable of managing the day-to-day operations of the point of sale during its opening hours.

Previous experience in the following will be especially valued:

• Sales and customer service.

• Specialized stores.

• Pharmacy or parapharmacy.

• Nutrition, food supplements, health, or wellness.

• Consultative selling and personalized advice.

Interest in the field of nutrition and wellness will be equally valued, as well as motivation to learn and develop good product knowledge.