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ROLEX - Watch Sales Assistant-ROLEX Boutique Castellana (30h)

Madrid, Spain·Part-time·Added 5 days ago

TOUS

247 open roles

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What they offer

  • Fixed-term contract

    Part-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you passionate about offering exceptional service and creating memorable experiences for every client? Do you enjoy providing excellent advice and representing one of the most prestigious brands in Swiss watchmaking? If so, we want to meet you.

As a Sales Advisor in our Rolex Boutique, you will be an ambassador for a brand recognized worldwide for its excellence, tradition, and innovation. Your mission will be to accompany each client with personalized advice, building relationships of trust and offering an experience worthy of a high watchmaking firm.

How you'll work

  • Temporary contract.
  • 30-hour workweek.
  • Schedule from Monday to Sunday: from 17:00 to 22:00 h (Madrid public holidays clause).

What will make you succeed in this position?

  • You are passionate about offering impeccable customer service and you enjoy creating exclusive and personalized experiences.
  • You have a sensitivity for the world of luxury, watchmaking, or jewelry, and you value excellence in every detail.
  • You have previous experience in premium or luxury sales, or in high-level customer service.
  • You know how to build relationships of trust and offer close, elegant, and professional advice.
  • You possess excellent communication skills and a results orientation.
  • Proficiency in languages, especially English, will be an added value to offer excellent service to an international clientele.

Pay & benefits

What you'll get

  • A unique professional experience. You will be part of an Official Rolex Boutique, representing a world-leading brand in the luxury and high watchmaking sector.
  • An environment where excellence makes the difference. You will work in a space where care for detail, quality of service, and personalized attention are our priority.
  • Continuous training and professional development. You will receive specialized training in product, customer experience, sales, visual merchandising, and commercial tools to continue developing your potential.
  • A committed team. We believe in collaboration, respect, and mutual support as the foundation for offering the best experience to both our clients and our team.
  • You will have access to our corporate intranet to stay informed about company news and connect with people throughout the organization.
  • Employee benefits. You will enjoy a 30% discount on TOUS products and access to special employee campaigns throughout the year.

Hiring process

If you want to be part of an Official Rolex Boutique and develop your career in an environment where excellence, attention to detail, and customer experience are the protagonists, apply now.

We look forward to seeing you!

About TOUS

TOUS is a Spanish luxury jewelry and accessories brand founded in 1920 in Manresa, Catalonia. The company designs and sells jewelry, watches, handbags, and fashion accessories through a global network of over 700 stores in more than 45 countries, with a strong presence in Spain. TOUS is known for its iconic teddy bear motif and combines traditional craftsmanship with modern design, operating both retail stores and an online e-commerce platform.

In Spain, TOUS operates a large network of boutiques and shop-in-shops across major cities and shopping centers, with its headquarters in Manresa. The company offers a range of roles from retail positions (sales associates, store managers) to corporate functions such as data engineering, photography, and marketing. For international professionals, TOUS provides opportunities in a dynamic retail environment with a strong Spanish heritage, and while most roles are based in Spain, the company's global footprint offers potential for cross-border career growth.

Industry
Fashion & Jewelry
Founded
1920
Employees
1,000–5,000
Headquarters
Manresa, Spain
In Spain
Manresa, Madrid, Barcelona
Website
tous.com

Good to know if you are moving

  • TOUS is a family-owned Spanish company with a strong heritage, offering a unique cultural experience for international hires.
  • The company has a significant retail presence across Spain, with many store locations in major cities and shopping centers, providing opportunities for relocation within the country.
  • Corporate roles are primarily based in Madrid, while retail positions are spread across Spain, offering flexibility for different lifestyle preferences.
  • TOUS operates globally in over 45 countries, which may provide opportunities for international career progression.
  • The company values craftsmanship and design, making it an attractive employer for professionals in the jewelry and fashion sectors.

In their own words

About the company & team

Don't let this opportunity to join our team at the ROLEX Boutique in Castellana (Madrid) slip away.

All open roles at TOUS

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