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E-commerce Shop Operations Specialist with Finnish

Hybrid in Madrid·Full-time·Added 1 month ago

zooplus

6 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
zooplus doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Finnish
The ad asks for Finnish, or counts it in your favour.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.

Requirements

What we're looking for

Fluent Finnish (C2 level) and communicative English
Strong attention to detail and quality
Good organizational skills and ability to manage multiple tasks
A hands-on, execution-focused mindset
Ability to work independently and prioritize effectively
Interest in e-commerce and online customer experience
Experience with CMS tools, PIM systems, Jira, or similar platforms is a plus
Experience in content management, product data management, or e-commerce operations is an advantage

What You'll Bring

Ownership and accountability for your work
A proactive approach to solving problems
Curiosity and willingness to improve processes
Team spirit and collaboration mindset

The role

We're looking for a detail-oriented and proactive Shop Operations Specialist with Finnish to support the growth and success of our Finnish shop.

In this role, you will be responsible for ensuring that our product assortment is accurate, up-to-date, and available to customers. Your main focus will be product listings, product changes, promotions, and maintaining high-quality shop content. You will work closely with colleagues across Europe to ensure a smooth customer experience and support commercial goals in the Finnish market.

If you enjoy working with data, solving operational challenges, improving content quality, and seeing the direct impact of your work on the customer experience, we'd love to hear from you.

What you'll do

Manage product listings and product changes in the Finnish shop
Ensure products are correctly categorized, activated, and visible to customers
Maintain high-quality product content
Create and manage promotions
Perform quality checks and proactively identify and fix content issues
Support translations and adapt website content for the Finnish market when needed
Collaborate with internal stakeholders, including Content Team, Vendor Managers, Category Management and Campaigns Team
Contribute to continuous improvements of shop processes and content quality
Help reduce backlog and ensure timely execution of operational tasks

About zooplus

zooplus is a European online pet retailer offering premium pet food, accessories, nutritional products, toys and lifestyle goods for dogs, cats, birds, fish and small pets. With over 25 years of experience, it describes itself as a trailblazer in the pet e-commerce industry and serves more than 11 million pet parents across a large number of European country shops, including a dedicated Spanish-language store (Spain / es). It recently launched a Marketplace in Germany, adding over 10,000 new products from partner brands and sellers.

Industry: E-commerce
Website: zooplus.com

Good to know if you are moving

zooplus serves over 11 million pet parents and describes itself as a trailblazer in the pet e-commerce industry with over 25 years' experience.
zooplus operates a dedicated Spanish-language online shop (Spain / es) among its many European country sites.
Current openings in Spain include e-commerce shop operations, retail media marketing, loyalty and sales analytics, and senior AI engineering roles.
The company promotes a pet-first, pet-friendly office culture where dogs are welcome in the office.
Employees describe a collaborative culture where collaboration is valued over seniority and everyone's opinion is heard.

In their own words

About the company & team

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Additional information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

All open roles at zooplus