Social Media Internship

• Practical experience in social media operations and insights within a global, multicultural environment
• Exposure to social listening, content publishing and AI-enabled analytics through tools like Sprinklr
• Supportive team culture that encourages learning, collaboration and growth
• Modern office environment with free water and coffee, and access to a terrace for breaks
• Competitive internship stipend (details depend on location) and flexible working arrangements

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. Let's continue to grow together!

We're looking for a curious, motivated Social Media Intern to support our Social Media team from late 2026 onwards, preferably November. This internship is a great opportunity to gain hands-on experience in social media operations, insights and strategy within an international environment and to apply what you are learning in your studies to real campaigns, brand initiatives and AI-powered tools like Sprinklr.

• Support social media reporting and insights
• Prepare Sprinklr data exports, update simple reporting templates and help organize key insights for internal stakeholders.
• Help manage social media content operations
• Upload, tag, schedule and organize social media content across channels, ensuring accuracy and consistency with our brand and campaign guidelines.
• Coordinate follow-ups with markets
• Support coordination with local markets, maintain trackers for actions and feedback, and help ensure follow-ups are completed on time.
• Assist with Sprinklr platform administration
• Contribute to basic platform administration tasks, documentation updates and quality checks to keep our social listening and publishing setup running smoothly.
• Support strategy presentations and client materials
• Help prepare draft slides, reports and materials in PowerPoint that summarize performance, insights and recommendations for internal clients and stakeholders.
• Conduct desk research on trends and best practices
• Gather examples of social media trends, formats and best practices, and help curate inspiration that can inform future campaigns and content ideas.