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Nexthink Infrastructure Engineer

Hybrid in Madrid·Full-time·Added 2 days ago (last checked 13 Nov)

Accenture

272 open roles

Our summary

Work mode
Hybrid, Madrid
Contract
Full-time
Spanish
Expected (ad in Spanish)
Education
Higher vocational training (FP Grado Superior)
Benefits
Private health insurance, flexible pay plan

Visa options

  • The ad rules out sponsorship

    Per the ad: “Es imprescindible residir en España y tener permiso laboral en España.”

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum 1 year of professional experience administering, configuring, or maintaining Nexthink Collector and Nexthink infrastructure components such as Portal and/or Engine.
  • Minimum 1 year of professional experience developing, testing, or deploying Nexthink Remote Actions and/or self-remediation scripts on Windows.
  • Minimum 1 year of professional experience working with NXQL and/or SQL for query creation, performance analysis, metrics, or reporting.
  • Minimum 1 year of professional experience configuring or managing firewalls, proxies, and digital certificates in infrastructure environments.
  • Minimum 1 year of professional experience working with REST APIs and integrations with SIEM, ITSM, and/or CMDB tools.
  • Minimum 1 year of professional experience in administration, monitoring, or troubleshooting of Windows and Linux environments.
  • Minimum 1 year of professional experience providing L2-L3 Workplace support, including diagnosis of application failures, freezes, crashes, and performance issues.
  • Related technical degree: Higher Vocational Training in Network Computer Systems Administration (ASIR), Computer Engineering, Telecommunications Engineering, or an equivalent technical degree related to systems and infrastructure.

Nice to have

  • Professional experience with MECM / Microsoft Configuration Manager (SCCM) for packaging, distribution, and deployment of applications and configurations on Windows endpoints.

Knowledge and experience in the use of generative AI and AI tools applied to the workplace are required, in line with Accenture's commitment to the responsible and effective use of AI.

Pay & benefits

What you'll get

At Accenture, you will enjoy a hybrid and flexible working model, being part of a company committed to inclusion, diversity, and people development.

Additionally, you will enjoy benefits such as:

  • Medical, life, and accident insurance.
  • Medical services and wellness programs.
  • Flexible compensation and a share purchase program.
  • Flexibility measures (schedules, vacations, days off, etc.).
  • Personalized training and professional development plan.
  • Sustainability programs and participation in the Accenture Foundation.
  • Employee networks that drive diversity and inclusion.
  • Additional benefits such as special conditions with Bankinter and profit sharing.

Visa & relocation

It is essential to reside in Spain and have a work permit in Spain.

The role

We are looking to hire a Nexthink Engineer Analyst to participate in the administration, configuration, maintenance, and evolution of the Nexthink platform and its infrastructure components.

You will work in Digital Workplace environments, participating in the monitoring and diagnosis of Windows and Linux systems, automation through Remote Actions, analysis via NXQL/SQL, and the integration of Nexthink with corporate solutions such as SIEM, ITSM, and CMDB.

What you'll do

  • Administer, configure, and maintain Nexthink Collector and the different Nexthink infrastructure components, including Portal and Engine, monitoring their availability, performance, and correct operation in Windows and Linux environments.
  • Design, test, and deploy Remote Actions and self-remediation scripts on Windows, automating the resolution of recurring incidents and developing custom queries via NXQL/SQL for performance analysis, metrics, and reporting.
  • Configure and manage firewall rules, proxies, and digital certificates necessary to guarantee the secure transmission of telemetry and data between the different components of the platform.
  • Integrate Nexthink with external SIEM, ITSM, and CMDB solutions via REST APIs and scripting, in addition to performing L2-L3 Workplace troubleshooting on applications, freezes, system failures, crashes, and hardware bottlenecks.

How you'll work

The position is based in Madrid under a hybrid work model, with some days worked from home and others at the office, where you will be able to create valuable synergies with the rest of your team.

Responsibilities

  • You will administer and supervise the Nexthink infrastructure, performing configuration, maintenance, troubleshooting, and optimization tasks on Collector, Portal, and Engine.
  • You will develop Remote Actions and self-remediation scripts aimed at automating incident resolution on Windows endpoints and reducing manual interventions.
  • You will create and optimize NXQL/SQL queries to obtain operational metrics, analyze performance issues, and generate useful information for the management and monitoring of the Digital Workplace.
  • You will manage connectivity and security aspects such as firewalls, proxies, and digital certificates, ensuring proper communication between endpoints and the platform components.
  • You will participate in integrations via REST APIs and scripting between Nexthink and corporate SIEM, ITSM, and CMDB tools.
  • You will perform L2-L3 Workplace incident diagnosis and resolution, including application failures, freezes, crashes, performance degradation, and bottlenecks associated with hardware or the operating system.

Hiring process

2 steps1 interviewa task to do
  1. Application · 15 min

  2. Application review · With recruiters

  3. Interviews

    They contact you by phone or email (Workday) to schedule interviews by phone, video call or in person.

  4. Online activity

    Online test · Not every role

    For some roles you are asked to complete an online activity on technical skills, strengths or decision-making.

  5. Offer

  • Response time depends on the role and area; your recruiter can give you guidance.
  • If you are not selected, they keep your information for future opportunities.

About Accenture

Accenture is a global professional services company specializing in information technology services and consulting, with a workforce of over 700,000 people serving clients in more than 120 countries. The company operates across five business areas: Strategy and Consulting, Technology, Operations, Industry X, and Song, offering services that range from digital transformation and AI implementation to SAP integration and cybersecurity. Accenture is recognized as a global leader in consulting and technology services, consistently ranked among the world's largest and most influential firms in its sector.

In Spain, Accenture has a significant presence with offices in Madrid, Barcelona, and other major cities, employing thousands of professionals. The company is a major employer of international talent, offering roles in areas such as SAP consulting, AI engineering, cybersecurity, and digital design. Accenture's work culture emphasizes innovation, continuous learning, and diversity, making it an attractive destination for professionals seeking to advance their careers in a global environment. With a strong focus on emerging technologies like generative AI and agentic AI, Accenture Spain provides ample opportunities for international hires to work on cutting-edge projects.

Industry
Consulting
Founded
1989
Employees
500,000+
Headquarters
Dublin, Ireland
In Spain
Madrid, Barcelona, Bilbao and 4 more

Good to know if you are moving

  • Accenture Spain has offices in Madrid, Barcelona, and other cities, with a large number of roles in technology and consulting.
  • The company offers a global career framework, making it easier for international hires to transfer between countries.
  • Accenture is known for its strong focus on learning and development, with extensive training programs and certifications.
  • Many roles in Spain are bilingual, requiring both Spanish and English, but some positions are open to English-only speakers.
  • Accenture provides visa sponsorship and relocation support for qualified international candidates.

In their own words

About the company & team

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Additional information

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship, or any other legally protected status. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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