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Adecco España
Adecco España

Customer Service Agent with Portuguese

Madrid, Spain·Competitive·On-site·Entry·Fixed Term

Added 8 days ago

Need a visa?No sponsorship mentioned, and this kind of work is rarely sponsored in Spain. See which routes exist.

Job description

Are you an enthusiastic person with exceptional communication skills and a passion for helping others? This could be your opportunity! A well-known company in the banking sector is looking to expand its team in Valencia with customer service and cross-selling agents.

Native or C1 level PORTUGUESE is essential.

What will you do on a day-to-day basis?

  • Comprehensive service via chat, phone, and email, responding to customer needs based on established procedures, standards, and quality objectives.
  • Effective handling and resolution of customer incidents, inquiries, and questions.
  • Updating knowledge through the scripts and procedures associated with the service.
  • Updating and managing databases.

What do we offer you?

Initial 6-month employment contract with the real possibility of extension in a stable service.

Fixed shifts.

Language bonus

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Requirements

  • Experience or knowledge of telephone systems and mobile communications.
  • Experience in customer management.
  • A vocational qualification (intermediate or advanced level) in IT or a related field is valued.
  • Essential: native or advanced Portuguese, and advanced Spanish.

What do we offer?

If you are looking for stability and professional development in an established project within the banking sector, this is your opportunity.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Adecco España

Adecco España

Staffing

View company profile
International company

Adecco España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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