Sample Reception Assistant

Are you passionate about science and do you want to be part of a team that works every day to improve people's health and well-being? If you have laboratory experience and are looking for a dynamic environment where you can grow professionally, this opportunity is for you!

A renowned company in the health and genetic services sector, located in Paterna, is looking for a sample reception assistant to join its team. This role is essential to ensure quality and accuracy in its analyses, contributing directly to the positive impact they generate in people's lives.

Functions:

- Manage customer requests via email, telephone, fax, etc.

- Manage requirements and necessary documentation.

- Coordinate and supervise the sample reception area.

- Provide administrative support to the laboratory team.

- Ensure the accuracy of company documentation and review it before registering data into the system.

- Enter and update customer data when necessary using the corresponding software.

- Be able to identify problems that may negatively affect the development or result of tests, resolve them when possible, or immediately inform the general manager, technical manager, clinical consultant, or director.

- Document all corrective actions taken when analysis systems deviate from the operating specifications established by the laboratory.

University degree or Vocational Training in Administration.

Knowledge or training in Biology or similar areas will be valued.

B2 level of English, both spoken and written.

Advanced level of Microsoft Office (Outlook, Excel, Word, etc.).

Previous experience with ERP systems, preferably Navision, will be valued.

Previous experience in a similar position or in the healthcare sector, preferably in assisted reproduction/IVF clinics.

The interview will be conducted in English

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.