Customer Service with Chinese
Adecco España·Alcalá de Henares, Spain
What they offer
€35,000 - €35,001 a year
Gross, as stated in the ad.
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
Adecco España doesn't mention sponsorship in the ad.
Work on-site in Alcalá de Henares
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience in customer service and administrative management? Do you know Chinese? This could be your opportunity!
At Adecco we are looking to bring in a Customer Service Specialist with CHINESE for a company located in Alcalá de Henares.
What you'll do
- Handling and managing customer inquiries in Chinese/Spanish
- Managing and following up on incidents.
- Recording and updating information in the CRM.
- Resolving incidents related to orders, deliveries, returns, and complaints
- Coordinating with other departments to ensure quality service.
What you'll get
Initial 1-year contract with ADECCO with the possibility of permanent employment.
Salary between €30,000–€35,000 gross per year, depending on experience.
Full-time.
Requirements
Previous experience in customer service or customer support roles.
Good knowledge of Chinese, with English valued.
Experience in incident resolution.
CRM proficiency.
Solid administrative background.
Additional information
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
About the role
¿Tienes experiencia en atención al cliente y gestión administrativo/a? ¿Tienes conocimiento de chino? ¡Esta puede ser tu oportunidad!
Desde Adecco buscamos incorporar un/a Customer Service Specialist con CHINO para una empresa ubicada en Alcalá de Henares.
What you'll do
- Atención y gestión de consultas de clientes en chino/español
- Gestión y seguimiento de incidencias.
- Registro y actualización de información en CRM.
- Resolución de incidencias relacionadas con pedidos, entregas, devoluciones y reclamaciones
- Coordinación con otros departamentos para garantizar un servicio de calidad.
What you'll get
Contrato inicial de 1 año con ADECCO con posibilidad de incorporación indefinida.
Salario entre 30.000€-35.000€ brutos anuales, según experiencia.
Jornada completa.
Requisitos
Experiencia previa en puestos de atención al cliente o Customer Service.
Buen conocimiento del idioma chino e inglés valorable.
Experiencia en resolución de incidencias.
Manejo de CRM.
Base administrativo/a sólida.
Additional information
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Adecco España
Staffing
Adecco España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.