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Call Center Agent with Italian

On-site in València·Full-time·Added 6 days ago (last checked 1 Nov)

Agency

Adecco España

4160 open roles

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Our summary

Salary: €18,665 a year
About €1,400 a month after tax.
Hours: Rotating shifts · Includes weekends
Payments: 12 salary payments a year
Work mode: On-site, València
Contract: Permanent, full-time hours
Languages: Italian

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Native Italian or C2 level.
Good proficiency with IT tools and the digital environment.
Previous experience in a Contact Center, customer service, or telephone support.
Experience in the automotive sector (dealerships, workshop reception, service advisory, or similar positions).
Organizational capacity, customer orientation, and communication skills.

Pay & benefits

What you'll get

Employment contract from day one.
One week of initial training to facilitate your integration into the position.
Salary of €18,665 gross per year distributed in 12 payments.
Stable project with possibilities for professional development.
Monthly shift planning to facilitate personal organization.

Schedule

39-hour work week.
Rotating shifts between 08:00 h and 23:00 h.
Work from Monday to Saturday.
Two days off per week.

The role

Customer Service Teleoperator with Italian | Automotive Sector | Valencia

Do you speak native Italian or have a C2 level? Are you passionate about customer service and do you feel comfortable using IT tools? If you also have experience in automotive or Contact Centers, this could be the opportunity you are looking for. At Adecco, we are selecting professionals to join a stable customer service project within the automotive sector, in a privileged location in the center of Valencia.

What you'll do

Attention and management of customer inquiries in Italian.
Incident resolution and case follow-up.
Information management through IT tools and specific applications.
Advising and supporting users, guaranteeing an excellent service experience.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.