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UX/UI Internship – Customer Experience

Hybrid in Madrid·Part-time·Added 29 days ago

Aegon Spain

38 open roles

Overview

Job details

  • Part-time hours

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Aegon Spain doesn't mention sponsorship in the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Master's degree

    “Estudiante de Máster en UX/UI, Diseño de Producto Digital, Service Design, Diseño de Interacción o áreas afines.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

💰 A paid internship that recognizes your dedication and contribution.

🚀 Participation in real projects, with responsibilities adapted to your stage and the opportunity to share your ideas.

📚 A training plan and access to our learning platform to develop professional and personal competencies.

🤝 A collaborative environment in which you can learn from professionals in different areas and where your opinion counts from the beginning.

🏡 A hybrid working model with the possibility of teleworking at least three days per week, combining it with quality time alongside your team in the office.

🌱 A culture based on closeness, equality, and people development, recognized by Forbes among the 100 Best Companies to Work for in Spain.

👕 A flexible environment without a dress code: come as you are.

Requirements

What we're looking for

  • Master's student in UX/UI, Digital Product Design, Service Design, Interaction Design, or related fields.

  • Knowledge of User-Centered Design and design and prototyping tools such as Figma.

  • Interest in customer experience, digital products, and the continuous improvement of services and processes.

  • Good communication, collaboration, and teamwork skills in multidisciplinary environments.

  • A creative, analytical person with a desire to learn and develop in digital transformation projects.

The role

Hello! We are Aegon and we want your first professional experience to be much more than an internship. We know that an insurance company might not be the first thing you imagine when starting your career. However, at Aegon you will find a close and collaborative culture, as well as a hybrid work model that bets on flexibility.

With our Step Up! internship program, from day one you will participate in real projects and learn alongside experienced professionals in a close, collaborative, and flexible environment.

At Aegon we don't want you to just come to observe, but to learn, contribute, and grow.

What you'll do

  • Participate in Customer Experience projects linked to the evolution of the Private Area, the App, and other digital channels, contributing to improving our customers' experience.

  • Collaborate in the analysis and design of user-centered digital experiences, supporting the definition of customer journeys and the identification of improvement opportunities.

  • Provide support in the creation of wireframes, prototypes, and design proposals using tools such as Figma, working alongside business, technology, and vendor teams.

  • Participate in customer research, usability testing, and feedback analysis, contributing to the validation and optimization of digital solutions.

  • Support initiatives related to accessibility, inclusive design, and digital innovation, gaining practical experience in transformation and customer experience projects.

How you'll work

The initial duration of the internship must be 6 months, with the possibility of renewal depending on feasibility at the time.

Hiring process

🚀 At Aegon, we like to do things differently, so forget about traditional selection processes.

For this position, we propose an innovative selection experience at the hands of Clara IA, a Generative Artificial Intelligence with which you can have a first conversation whenever it suits you best, without waiting and from wherever you want.

The best part is that it is not about answering closed questions: you will be able to tell your experience, share what motivates you for this challenge, and even raise any doubts you may have about the position.

Important | If you want to participate through Clara IA, access here: https://app.clara.works/a/j-SDXp6zR9GB8e0vCrXh3A5-svufuaRdmIA_zj8aOvyQ?utm_source=clara_works_link

If you prefer to follow a process without AI, you can apply directly to this offer and we will continue your candidacy via the alternative route. Both options will receive the same consideration during the selection process.

About Aegon Spain

Aegon Spain is the Spanish subsidiary of Aegon N.V., a global insurance company headquartered in The Hague, Netherlands. Aegon is one of the world's leading financial services organizations, providing life insurance, pensions, and asset management. In Spain, Aegon operates primarily in the non-life insurance sector, offering health, home, and auto insurance products, and has established a strong presence in the Spanish market with a network of agents and brokers.

Aegon Spain's operations are centered in Madrid, with a significant workforce and a focus on digital transformation and data-driven decision-making. The company is actively hiring for roles in data analytics, software development, actuarial science, and regulatory compliance, making it an attractive employer for international professionals with expertise in these areas. Aegon Spain offers a collaborative work environment and is committed to innovation, providing opportunities for career growth in a stable, established industry.

Industry
Insurance
Founded
1983
Employees
10,000–50,000
Headquarters
The Hague, Netherlands
In Spain
Madrid
Website
aegon.es

Good to know if you are moving

  • Aegon Spain is headquartered in Madrid, offering a central location with access to a vibrant international community.
  • The company is part of a global group, providing opportunities for cross-border career development and international mobility.
  • Aegon Spain is actively investing in digital transformation, creating roles in data, AI, and software development for tech professionals.
  • The company offers a structured onboarding process and supports professional development through training and certifications.
  • Spain's insurance sector is well-regulated, and Aegon Spain provides a stable and secure work environment.

In their own words

Additional information

Rueda Montero, Begoña

All open roles at Aegon Spain

Location

Aegon Spain · Madrid

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