Digital Customer Manager
Airbus Defence and Space seeks a Digital Customer Manager in Getafe (Madrid) to lead digital tools and processes for aeronautical fleet operations, focusing on A400M and MRTT programs.
The English-language job board for Spain
87,000+ live jobsHybrid in Getafe·Full-time·Added 4 months ago
This job was published 4 months ago
362 open roles
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
Vacation days plus additional days-off along the year.
Attractive salary.
Hybrid model of working when possible, promoting the work-life balance.
Collective transport service subject to working calendar/home location.
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
On-site facilities (among others): free canteen, kindergarten, medical office.
Possibility to collaborate in different social and corporate social responsibility initiatives.
Excellent upskilling opportunities and great development prospects in a multicultural environment.
Option to access special rates in products & benefits.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
An opportunity for a Airworthiness & Quality Engineer (Logistics/Procurement) has arisen within Airbus Defence and Space, Getafe (Madrid).
The selected candidate will join the Quality Logistics and Transport Team (part of Procurement Quality). Our main mission is to secure the implementation and application of Quality standards to Transport & Logistics across all Air Power programs. We focus on protecting product integrity from supplier dispatch to final receipt, ensuring compliance with aerospace regulations (PART21 and PART145), and preventing any logistics or transport-related non-conformities that could impact safety or certification.
The team is dynamic, collaborative, and works closely with internal business units, local teams, and external stakeholders. The jobholder will reinforce our warehouse and certifying activities, taking part in material certification processes, quality inspections, and new initiatives to improve material management for our manufacturing customers.
The main tasks of the jobholder will be:
Certify aeronautical material with airworthiness certificates in accordance with Civil and Military regulations (EASA/Peram/Emar/CAA Part 21 & Part 145), checking directives, validating documentation, and resolving system discrepancies.
Secure QMS compliance by contributing to the integrity of the Quality Management System in front of official regulations and requirements (EN9100, PECAL/AQAP, Part 21/145).
Manage non-conformances and incidents by launching corrective and preventive actions, leading root cause analysis investigations (PPS, 5Why's, RCA), and managing customer complaints.
Monitor and optimize logistics flows by surveying the aeronautical material reception flow at the Logistics Service Provider, tracking quality performance, and updating key KPIs.
Drive continuous improvement by deploying optimization projects to increase process performance, product adherence to standards, and customer satisfaction using Lean methods.
Foster cross-functional collaboration by working closely with Engineering, Manufacturing, Procurement, and auditing teams (both internal and external) to ensure alignment with production requirements.
Is your profile aligned to the following list of skills? Apply! We are looking forward to knowing you:
Education: Bachelor's degree in Aerospace Engineering, Industrial Engineering, or a related discipline.
Experience: At least 5 years of experience in Quality, Logistics, Production, or Manufacturing, with a strong understanding of airworthiness.
Technical knowledge: Strong experience with quality tools (8D, PPS, RCA), Lean methods, and process improvement.
Languages: Advanced / Negotiation level in English.
Soft skills: High level of accountability, zero-defect mindset, risk-based thinking, and strong communication, negotiation, and relationship-building skills.
Valuable / Nice to have: Knowledge of Civil and Military approvals (EASA/CAA/FAA), Quality IT tools, and an advanced level of French will be highly valued. Willingness to travel and work in different shifts if required.
Permanent
-------
Professional
Supplier Management
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apply online
Screening and preselection · With Talent Acquisition team
Call or short video interview
With Talent Acquisition team
Selected applicants are offered a call or a short video interview.
Technical test, case study or online assessment
Not every role
Some roles include technical tests, case studies or online assessments.
Business interviews
With business team and Talent Acquisition team
One or more interviews with the business team and Talent Acquisition, in person or by video; HR, technical and competency-based discussions.
Offer and onboarding · With Human Resources
Airbus is a global leader in aerospace, manufacturing commercial aircraft, helicopters, and defense and space systems. With its headquarters in Toulouse, France, Airbus operates across multiple countries and employs over 130,000 people worldwide. The company is known for its commercial aircraft families like the A320 and A350, as well as its military programs such as the Eurofighter and Eurodrone.
In Spain, Airbus has a significant presence with major sites in Getafe, Madrid, and other locations, focusing on defense, space, and aerostructures. The Spanish operations are integral to Airbus's military aircraft programs and engineering excellence. For international professionals, Airbus Spain offers opportunities in a multicultural environment, with roles in engineering, IT, and manufacturing. The company supports relocation and provides a dynamic work culture that values innovation and collaboration.
Airbus Defence and Space SAU
or browse Mid-level·Hybrid·Aviation & Aerospace·Logistics, Transport & Supply Chain·Community of Madrid·Aerospace