Senior Process Innovation Engineer

Amazon Logistics (AMZL) is searching for a Sr PE Innovation Engineer to take the AMZL Process Engineering Innovation team to the next level. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry.

We are looking for an experienced, customer-obsessed Engineer to join the Amazon Logistics WW Process Engineering Team. This Engineer will be responsible for driving change, large-scale business communications, mitigating risks to plan, goal tracking, data delivery and governance, process improvement, and other ad-hoc projects that drive efficiency and reduce risk across the PE Innovation portfolio for Process Engineering. The right candidate can influence without authority and present to senior leadership. They will be a strong advocate for the team and will work hand-in-hand with key stakeholders in developing and growing strategic relationships, both internally and externally, as well as creating and streamlining internal processes. The Engineer will strive for service excellence, and drive centralization and adoption of our mechanisms with all global stakeholders.

This highly visible, cross-functional role will require effective collaboration and efficient communication with multiple teams (Product, Tech, Program, Finance, Legal, SMEs, Local Ops, GP, etc.) and global stakeholders. The right candidate is proactive in understanding and communicating critical business needs, and knows how those translate into solutions. This person must have experience building long-term, strategic relationships, and becoming influential partners. This position requires heavy verbal and written communication on status, risks and our sourcing pipeline.

This role is a great fit for a professional team-player who is flexible, and very comfortable with ambiguity. The successful applicant will merge a strong technical depth with bar raising communication skills. The Engineer will possess a strong business and project management background, and is able to thrive and succeed in an entrepreneurial environment, and not be hindered by opposing priorities. They will not only successfully develop and drive programs across teams, but is willing to roll up their sleeves, dive into the weeds to get the job done, focusing on the data and details to ensure the right inputs are top of mind for our customers and stakeholders.

To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations to innovate at scale and drive the development roadmap.

Key job responsibilities

- Handle a high volume of requests, engagements and interactions in fast paced environment

- Track existing and set up new metrics as required to validate vendor and team performance

- Develop and implement performance improvement plans, working cross-functionally with internal and external stakeholders

- Report on performance in weekly and monthly forums with partner teams and senior leadership

- Set measurable targets that align with the overall goals of the organization

- Comprehend the technical requirements of our internal customers and become an expert in field