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Expert

On-site in Spain·Added 29 days ago (last checked 23 Oct)

Apple

24 open roles

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Our summary

Hours: Includes night work · Includes weekends
Work mode: On-site, Spain
Spanish: Native level

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

You must:

Be available to work a schedule that depends on business needs and may include nights, weekends, and holidays at the Apple Store. You must also arrive on time and fulfill your scheduled hours, in line with local regulations and any approved accommodations.

Have experience in retail, sales, or related fields.

Be fluent in the local language, both spoken and written (sign language assistance is provided).

Nice to have

You can:

Demonstrate knowledge of Apple products and services.

Demonstrating a track record of top-tier results in sales and customer experience.

Customize solutions based on customer needs and communicate them effectively.

Resolving customer inquiries with your customer service, training, and presentation skills.

Work in a dynamic environment and often attend to multiple people at once.

Stay informed and deepen your knowledge of Apple products and services, as well as those from other manufacturers, to enhance the customer experience.

Help and train the rest of the store with your knowledge and experience.

The role

Apple Retail is where the best of Apple comes together. We use our knowledge to help people do what they love through experiences that only happen at Apple. We believe inclusion is a shared responsibility, and we work to foster a culture where everyone feels welcome and motivated to do their best work.

As an Expert, you have in-depth knowledge of products and services across the entire Apple ecosystem. You excel at selling products, presenting all Apple services, and delivering exceptional customer experiences. You set an example of how to have great conversations with customers and guide others to achieve results.

Achieving and maintaining high standards of sales and customer service at Apple by understanding customer needs, identifying opportunities to create owners, presenting products and services, and explaining the most suitable purchasing options.

What you'll do

Know Apple products, services, and purchasing options, as well as the sales processes of the Product Zone, and take the initiative to stay up to date.

Support store teams when needed by sharing your knowledge of Apple products, services, and purchasing options, as well as helping them offer purchasing opportunities.

Maintain accuracy and follow guidelines.

Perform other tasks as needed, such as assisting customers in other areas of the store.

Contribute to an inclusive environment by respecting individual differences and showing curiosity and a commitment to learning.

Put Apple's values of inclusion and diversity into practice in daily tasks.

About Apple

Apple Inc. is a multinational technology company that designs, develops, and sells consumer electronics, computer software, and online services. Known for iconic products like the iPhone, iPad, Mac, and Apple Watch, Apple is one of the world's most valuable companies and a global leader in innovation, with a vast ecosystem of services including the App Store, iCloud, and Apple Music. The company operates retail stores worldwide and has a significant engineering and corporate presence across many countries.

In Spain, Apple has a strong presence with retail stores in major cities like Madrid and Barcelona, as well as corporate and engineering roles. The company's Spanish operations include technical support, retail, and business development functions, offering international professionals the opportunity to work for a globally recognized brand in a dynamic European market. Apple's work culture emphasizes innovation, collaboration, and excellence, and it provides a supportive environment for international hires, with opportunities for career growth and cross-cultural experience.

Industry: Consumer Electronics
Founded: 1976
Employees: 100,000+
Headquarters: Cupertino, USA
In Spain: Madrid, Barcelona

Good to know if you are moving

Apple offers comprehensive relocation support for international hires, including visa sponsorship and assistance with moving expenses.
The company has a strong internal mobility program, allowing employees to transfer between international offices, including Spain.
Working at Apple in Spain provides exposure to a global tech ecosystem and the opportunity to collaborate with diverse, international teams.
Apple's retail and corporate roles in Spain often require Spanish and English proficiency, making it accessible for international professionals.
Spain's Apple offices are located in major cities like Madrid and Barcelona, offering a high quality of life and vibrant cultural environment.

All open roles at Apple