The English-language job board for Spain

Global PCO Senior Manager Engagement

On-site in Spain·Added 8 days ago (last checked 22 Oct)

Avolta

17 open roles

Our summary

Work mode
On-site, Spain
English
Required
Experience
Senior level
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

Requirements

What we're looking for

  • Strong experience across culture, employee engagement, internal communications, employee experience or related global people discipline, with ownership of complex multi-market programs
  • Proven ability to translate strategy into structured execution and deliver through cross-functional teams and influence
  • Excellent written, editorial and verbal communication skills, with the judgment to simplify complex topics for varied global audiences
  • Strong program, project and stakeholder management capability, including governance, prioritization, risk management and disciplined follow-through
  • Ability to use employee feedback, communications metrics and program data to generate insights and strengthen impact
  • Experience working across cultures, geographies and organizational levels in a complex international environment
  • Bachelor's degree or equivalent professional experience in communications, HR, organizational psychology, business or a related field

The role

The Senior Manager, Engagement translates Avolta's global strategy into scalable programs, campaigns and employee experiences that strengthen connection, engagement and alignment across the organization.

The role leads complex global workstreams across culture, employee listening, recognition, inclusion, well-being and internal communications, partnering across Global PC&O, the business and regions to move priorities from concept through implementation and measurable impact. The role can be based in Madrid or London.

Internal Communications

  • Translates business, people and culture priorities into clear, engaging communication strategies, campaigns and content for global audiences
  • Leads defined internal communications workstreams and channel improvements, strengthening governance, consistency, reach and employee experience
  • Develops leadership and employee communications, narratives and activation materials that enable leaders and regions to communicate global priorities effectively
  • Uses channel performance, campaign data and employee feedback to improve communications impact and inform future priorities

Program & Stakeholder Management

  • Leads multiple global programs from concept through implementation, establishing clear governance, ownership, dependencies, risks and decision points
  • Builds alignment across Global PC&O, Corporate Communications, Operations, Sustainability, People Technology and regional teams to enable coordinated delivery
  • Tracks adoption, outcomes and feedback, translating results into recommendations for continuous improvement
  • Manages relevant partners, vendors and resources for assigned programs, contributing to effective planning and budget discipline

Success Profile

  • Strategic translator: turns direction into focused programs, practical plans and meaningful employee experiences
  • Hands-on: moves confidently between senior stakeholder engagement and detailed execution
  • Connector: builds alignment across functions and regions and creates momentum through influence
  • Employee-centered: uses listening and insight to shape relevant, inclusive solutions
  • Clear communicator: simplifies complexity and creates credible, engaging and actionable content
  • Delivery-focused: brings structure, pace and accountability to a broad global portfolio

About Avolta

Avolta is a global travel retailer with operations in 70 countries across 6 continents, serving 2.5 billion passengers through 5,100 outlets at around 1,000 locations. The company unites retail, convenience and food & beverage under one brand, aiming to create a seamless, end-to-end experience for travelers.

Its portfolio spans more than 1,000 brands, and it runs Club Avolta, a loyalty program offering member pricing and partner benefits at close to 5,100 outlets across 70 countries. The company employs over 78,000 people and places sustainability at the heart of its business strategy.

Industry
Travel Retail
Employees
78,000
In Spain
Madrid

In their own words

About the company & team

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that's shaping the future of travel - together.

  • Translates the Global Culture, Engagement & Internal Communications strategy into integrated roadmaps, program plans, milestones and measurable outcomes
  • Leads global employee listening initiatives, including engagement, onboarding, exit and pulse surveys, and convert insights into practical action and follow-through
  • Drives global culture and recognition programs, including Avolta Values activation, Awards & Recognition, Employee Resource Groups, and the Hidden Disabilities Sunflower program
  • Leads global culture moments and engagement campaigns through the Culture, Engagement & Sustainability calendar and related communications
  • Drives the rollout, adoption and evaluation of well-being initiatives, including the TELUS Well-Being offering
  • Coordinates the Global Culture & Engagement Advisory Group and embed employee input into program design and improvement
  • Leads Culture & Engagement workstreams within employee platform initiatives, including the Axonify pilot and scalable use cases for listening, recognition, communications and employee connection
  • Partners with Operations Excellence, Learning & Development and other functions to activate the Service Philosophy across communications, learning, talent, hiring and reinforcement
  • Creates practical frameworks, playbooks and toolkits that enable consistent global delivery, effective regional activation and frontline relevance where appropriate

Additional information

Due to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don't miss any important updates regarding your application, please check these folders regularly and mark our emails as 'Not Spam' if needed.

We look forward to connecting with you soon!

All open roles at Avolta
WhatsApp
MadridNo Spanish needed
Hybrid in MadridNo Spanish needed
PalmaFluent Spanish
MadridNo Spanish needed

Supply Chain Intern

Avolta1w ago
MadridFluent Spanish
MadridNo Spanish needed
MadridNo Spanish needed
MadridNo Spanish needed
MadridNo Spanish needed
MadridFluent Spanish
See all 17 jobs

Global Labor Specialist

Remote, Las Rozas de Madrid, A Coruña, Gijón, Barcelona, Jerez de la Frontera, Santa Cruz de Tenerife, Madrid, Aljaraque, Málaga, Murcia, Palma, Sevilla, València & Zaragoza

🇬🇧