IT Support Intern
Axpo5d ago
Gain hands-on experience providing technical support and troubleshooting in a dynamic IT environment.
MadridNo Spanish needed
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85,000+ live jobsOverview
- Work mode
- Hybrid, Madrid
- English
- Required
- Benefits
- Private health insurance, meal vouchers
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
The role
Help shape how Axpo works with AI. As our AI Adoption Specialist in Madrid, you'll design and deliver learning journeys that build AI confidence across teams, turning new tools into everyday, responsible use. We welcome your unique perspective.
What you will do
Design learning programs: assess AI literacy needs across audiences and build curricula and learning journeys - from foundational literacy to advanced, role- and tool-specific use.
Plan change and communication: lead change management strategies (e.g. ADKAR) that embed AI into everyday work, and define communication plans, key messages and campaigns per audience and channel.
Drive adoption: deliver hands-on trainings, workshops and adoption sessions across Axpo locations, moving people from first awareness to confident, everyday application on the job.
Partner with AI and product teams: work with GenAI engineers, product owners, data and platform teams to turn new tools, agents and use cases into practical enablement and guidance.
Engage the community: grow a network of AI champions, organise community events, showcase internal use cases, and act as a sparring partner for leaders building AI-confident teams.
Measure and improve: define adoption and literacy KPIs, monitor usage and feedback, report impact, and embed responsible, secure and compliant AI use into every learning offering.
What you bring & who you are
Strong AI literacy and hands-on experience with AI tools (LLM assistants, copilots, agents, AI-supported automation), with a practical understanding of their capabilities, limitations and responsible use.
You can translate technical concepts into clear, practical, role-relevant guidance for non-technical audiences.
2-4 years of experience in technology enablement, digital adoption, technical training, learning & development or change management, ideally in a technology environment.
Experience designing and delivering enablement activities, from needs analysis and planning to content development, delivery and measurement.
Strong facilitation and content creation skills, with the ability to independently create engaging materials across formats such as e-learning, video, visuals and written guidance.
Working knowledge of change and adoption approaches, adoption KPIs and usage analytics; comfortable with M365, Teams, SharePoint and similar tools.
Experience across business areas, countries or stakeholder groups is a plus
Languages: English is required (our working language); German is a strong advantage as well as other languages (Spanish, Italian, French, Polish).
Even if you don't meet every point, we encourage you to apply.
About the team: You'll work closely with the GenAI Competence Center and stakeholders across Axpo's business areas - a collaborative, international group passionate about making AI transformation a shared, human success, not just a technical one.
Benefits:
At our company, we strive to create a culture of continuous learning, personal growth, and inter- national community involvement. We're passionate about providing our employees with the tools and resources they need to succeed, and we're confident that you'll love being part of our team!
Working Hours
We offer flexible working hours to accommodate your work schedule. We can work part of our time remotely and the rest at our offices in Madrid, Torre Europa.
Meal allowances
You can enjoy delicious meals on us, no matter if you are working remotely or on-site.
*Option to use it for public transportation or childcare instead.
Internet Compensation
We cover the cost of your home internet connection, as we understand how essential connectivity is in the modern workplace.
Training courses
Our company is committed to helping our employees grow and develop their skills, which is why we offer a variety of industry- specific training courses and a learning channel.
Gym Coverage
Stay active and healthy with our 90% coverage benefit, which provides access to the nearby gym: Forus Selection to keep you energized throughout the day
Health Insurance
We take the health and well-being of our employees seriously, which is why we offer a comprehensive health insurance plan and the option to extend it to your spouse and children.
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
Hiring process
4 steps2 interviewsa task to do
Application
Reviewing applications
First round interview
A first mutual assessment of fit, face to face, by video call or other means.
Online psychometric assessment
Online test
Completed before the second round; HR discusses the results with you in that interview.
Second round interview
With future line manager, their manager and other stakeholders
Meetings with the future line manager, their manager and other stakeholders; may include a specific problem or case study and a meet-and-greet with the team.
Additional checks · Not every role
Job offer
Start at Axpo
Office orientation and an individual introductory course including Axpo College training.
- Under time pressure an offer letter can be issued within one day.
- Internship candidates may be asked for a small assignment or a case study to discuss.
About Axpo
Axpo is Switzerland's largest energy producer and an international leader in energy trading and the marketing of solar and wind power. With over 7,500 employees, the company provides energy supply, risk management, and renewable energy solutions to customers in more than 30 countries across Europe, North America, and Asia. Axpo's activities span the entire energy value chain, including generation, trading, and distribution, with a strong emphasis on innovation and sustainability.
- Industry
- Energy
- Founded
- 1908
- Employees
- 5,000–10,000
- Headquarters
- Baden, Switzerland
- In Spain
- Madrid
- Website
- axpo.com
Good to know if you are moving
- Axpo has a significant presence in Spain, with job openings in Madrid, indicating a growing hub for technology and energy roles.
- The company offers hybrid work models for many positions, providing flexibility for international professionals.
- Axpo is active in over 30 countries, offering opportunities for cross-border mobility and international career development.
- As a leader in renewable energy, Axpo is at the forefront of the energy transition, making it an attractive employer for those passionate about sustainability.
Location
Axpo · Madrid
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