Incident Handler L3

Babel, the great way to achieve the success.

Do you want to be part of an expanding, committed, and innovative team that makes history every day? At Babel, we accompany you on your path to success. We believe in the talent of people and we want to empower it by offering you a great working environment based on collaboration and solidarity.

Working at Babel is much more than working at a company; it is joining a team of people with a shared mission and a company model centered on values.

And we do this by promoting diversity, equity, and inclusion, guaranteeing equal opportunities to all candidates, in an environment free of any type of discrimination.

Additionally,

• We bet on work-life flexibility. (Point-based vacation system, remote work, and flexibility).

• We invest in the training of our Babelievers.

• We invest in your physical and emotional health. (Private Medical Insurance/ Life insurance, personal trainer, and wellbeing program).

• We also invest in your free time (Nature activities, sports championships, streaming platform subscription (e.g., Netflix))

• We participate in the growth of the company and recognize the participation of each person (Benefits Bonus).

• We focus on working with the latest technologies and innovative projects, but above all, we accompany digital transformation and bring technology closer to society.

Do you accept the challenge? We are waiting for you!

We look toward the future! Our Hyperspace 2029 strategic plan promises to be an exciting journey, full of opportunities to grow and develop professionally. Reaching 1 billion in revenue, a challenge that we are sure that with the collaboration and talent of our people, will be another success story that we will write together.

• Lead the investigation and response to critical security incidents and cyber threats.

- Security Monitoring and Incident Response

• Perform advanced threat hunting and forensic analysis activities.

• Analyze logs, network traffic, malware behavior, and endpoint telemetry.

• Manage incidents escalated by the SOC L1 and L2 teams.

• Coordinate containment, eradication, and recovery activities.

• Perform root cause analysis (RCA) of security incidents. SOC Operations Management

• Develop and improve SOC processes, standard operating procedures (SOP), operational guides (runbooks), and response plans (playbooks).

• Develop custom detection rules and detection strategies aligned with MITRE ATT&CK.

• Perform proactive threat hunting activities.

• Supervise security events in AWS, Azure, GCP, and Kubernetes/OpenShift environments.

• Support compliance with ISO 27001, PCI DSS, SOC 2, HIPAA, DPDP, and CERT-In guidelines. Leadership and Stakeholder Management

• Guide and support SOC L1 and L2 analysts, conducting training and knowledge transfer sessions.

• Coordinate with Engineering, Infrastructure, Cloud, and Applications teams.

• Present incident reports and risk assessments to management and clients.

• Manage client escalations during critical incidents. Training and