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Senior Product Manager, Consumer Experience

Remote, Madrid·Added 2 months ago

Bark.com

3 open roles

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Overview

Job details

Fully remote
Only from certain places, per the ad: “Please note you must be based in Spain to be considered for this fully remote role.”

Requirements

Have the right to work in Spain
Bark.com doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Have senior-level experience
Senior-level role.

Requirements

What we're looking for

We care more about how you think than the exact boxes you've ticked. Even if you don't match everything perfectly - but you believe you have something to add to the role - we'd still love to hear from you.

Funnel analysis. You've owned a consumer conversion journey before and can read a funnel, form hypotheses, and run experiments that move the numbers.
Comfort with ambiguity. You've built product where the model was still forming, the answer wasn't obvious, and you had to create clarity rather than wait for it.
Evidence-led judgement. You use both qualitative and quantitative evidence well, and you know which one a given decision actually needs.
Influence without authority. You can get several teams to a shared plan when none of them report to you.
AI-powered product thinking - you use AI tools to move faster through discovery, design and delivery.

Nice to have

Experience in a two-sided marketplace, where you've had to reason about supply and demand at the same time
Experience of a business model changing underneath you (e.g. subscription, marketplace, or platform transitions).

The role

*Please note you must be based in Spain to be considered for this fully remote role.

We're looking for a talented and driven senior PM to own our Consumer Search to Contact Experience.

When someone needs a plumber, a wedding photographer, or an architect, they arrive at Bark not knowing who to trust or what they should pay. Your job is to earn that trust in the space of a single visit, enough that a stranger will describe their project and hand it to a professional they've not yet met.

You'll own the consumer's first journey through Bark: how they search and browse, how they build up the details of what they need, and how confidently they send that to the right professionals.

A few of the questions you'll be thinking about regularly:

How do you increase the number of people who complete this journey without lowering the quality of what reaches professionals?
How do you turn a vague need ("I think I want an extension?") into a clear brief a professional can actually respond to?
How do you get someone to trust an unfamiliar professional enough to potentially invite them into their home?
How do you give people confidence about price before they've spoken to anyone?

Hiring process

Screening Call with Talent Partner (30 mins)
1st Stage - Interview with Head of Product (60 mins)
2nd Stage - Task Stage (60 mins)
3rd Stage - Values/Stakeholder interview (60 mins)

About Bark.com

Bark.com operates an online marketplace that connects customers with local service professionals across a wide range of categories, including house & home services, events & entertainment, health & wellness, business services, and lessons & training. Customers describe their job and the platform finds matching local professionals, with the site positioning the service as fast and free for customers. The company operates as Bark.com Global Limited and presents country-specific versions of its marketplace for the United Kingdom, United States, Canada, Ireland, South Africa, Australia, New Zealand, Singapore, France, and Germany.

For professionals in Spain, Bark.com is currently advertising fully remote roles based in Spain, including Senior Backend Engineer, Senior Full Stack Engineer, and Senior Product Manager for Consumer Experience. No physical Spanish office location is evidenced in the available sources, so candidates should treat these as remote positions.

Industry: Online Marketplace
Website: bark.com

Good to know if you are moving

Bark.com is currently hiring fully remote roles based in Spain, including Senior Backend Engineer - (Remote, Spain) and Senior Full Stack Engineer - (Remote, Spain).
A Senior Product Manager, Consumer Experience - (Remote, Spain) opening indicates product roles are also available remotely from Spain.
The marketplace operates localized versions for the United Kingdom, United States, Canada, Ireland, South Africa, Australia, New Zealand, Singapore, France, and Germany.
The service is free for customers: 'Bark.com instantly finds the best local service professionals for you - fast & free.'

In their own words

About the company & team

Bark is an online services marketplace connecting customers with professionals across over 1,000 categories. Operating in nine countries including the UK, US, Australia, Canada, and New Zealand, we're transforming how people find trusted service providers for everything from home improvement to professional services.

Our platform uses cutting-edge technology to match customers with the right professionals quickly and efficiently. With a global team of over 220 people, we're currently undergoing an exciting transformation: migrating from a lead generation model to a full marketplace platform with subscription-based pricing.

As a profitable, PE backed scale up (EMK Capital), Bark offers the best of both worlds: the agility and innovation of a fast moving business combined with financial stability and resources for growth. We recently launched our new marketplace model in Australia (Q4 2025) and are preparing for rollout to the UK and US markets in 2026. You'll have genuine ownership, responsibility, and the opportunity to shape our commercial strategy during a pivotal transformation phase with the chance to make your own contribution to our journey.

This is a critical role in our transformation. This team is key to delivering good first session unit economics but also sets the consumer expectations for everything that happens downstream.

To deliver these goals, you'll need to work effectively both within your team - but also across our other squads to deliver the right experience for our consumers. Most notably:

Professional team: to make sure we have the right data to showcase our pros effectively
Marketplace balancing team: which professionals should we show in search results
Enquiry to Hire team: how do we set consumers up for a subsequent hire

Additional information

At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.

All open roles at Bark.com