Business Analyst Trainee
BNP ParibasNew
This role supports the delivery of local and regional regulatory reporting solutions. You will design and manage systems for financial and prudential reporting.
Hybrid in MadridNo Spanish needed
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87,000+ live jobsClaims Management Internship
Hybrid in Madrid·Added today
Still open when we checked on 8 Oct
BNP Paribas
104 open roles
Overview
Job details
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
BNP Paribas doesn't mention sponsorship in the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
University degree
“Últimos años de ADE, Derecho o estudios similares y haber superado al menos el 50% de los créditos de tu carrera.” — per the ad.
Skills
This job was automatically translated to English.
Requirements
What we're looking for
- Previous experience in customer service.
Education & certifications
- Final years of Business Administration, Law, or similar studies and having passed at least 50% of your degree credits.
Languages
- Functional level of English.
Pay & benefits
What you'll get
- Hybrid remote work model.
- One day of vacation per month worked (according to the university collective agreement).
- Learning environment based on real practice.
- Growth opportunities in a professional environment.
- Culture of diversity and inclusion.
The role
As a Claims Management Intern, you will help resolve our customers' inquiries and ensure regulatory compliance. Your work will be fundamental to maintaining excellence in service and the satisfaction of those who trust us.
What you'll do
- You manage the documentation necessary to respond to customer claims.
- You collaborate with other departments to find the most appropriate solution for each case.
- You process claims originating from the Bank of Spain.
- You administer GDPR rights requests from our users.
- You prepare weekly reports and analyze root causes to propose improvement plans.
Skills
Technical
- Intermediate level of Word and Excel and preferably a degree in Law / Business Administration
Transferable & Behavioral Skills
- High empathy
- Keeping the customer at the center
- Eagerness to learn and contribute a new vision to what we do.
Hiring process
At least two interviews for every role; some roles add more interviews or tests. About a month, depending on the role
- Some roles involve more interviews and/or tests.
Hiring process
Next steps: How does our selection process work?
- We will evaluate the knowledge and experience highlighted in your CV to validate your suitability for the position.
- The Human Resources team will contact you to confirm the key details of the position.
- Following this first contact, interviews will be conducted with the corresponding business area.
- We will communicate with you to convey the final decision of the process.
About BNP Paribas
BNP Paribas is a leading European banking and financial services group, operating in 64 countries with over 180,000 employees. In Spain, it employs around 5,450 professionals, offering corporate and institutional banking, investment and protection services, and retail banking solutions.
- Industry
- Banking
- Founded
- 1966
- Employees
- 100,000+
- Headquarters
- Paris, France
- In Spain
- Madrid, Barcelona
- Website
- bnpparibas.es
Good to know if you are moving
- BNP Paribas in Spain has offices in Madrid and Barcelona, with a significant presence in the capital.
- The company offers a range of roles in finance, risk, IT, and operations, often with opportunities for trainees and junior professionals.
- Spanish language skills are typically required for many positions, though some roles may be open to international candidates.
- The bank is known for its commitment to sustainable finance and corporate responsibility, which may appeal to values-driven professionals.
In their own words
About the company & team
We are BNP Paribas, a leading international bank in Europe, present in 64 countries. We have a global network that accompanies individuals, companies, and large institutions in their financing, investment, and savings projects. In Europe, we are benchmarks in financial services and have a consolidated presence in multiple markets.
At BNP Paribas Personal Finance, through our Cetelem brand, we are specialists in consumer credit, personal loans, and card management. We are the financial partner for large retail companies and dealerships, as well as being a benchmark in market analysis.
Additional information
BNP Paribas Group in Spain is an equal opportunity employer and is proud to provide equal employment opportunities to all job seekers. We are actively committed to ensuring that no person is discriminated against on
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