Customer Service Representative (Portuguese)
Customer service representative for the Portuguese automotive market. The role offers a hybrid work model in Vigo and a competitive hourly rate. Candidates must reside in Pontevedra.
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This job advert was originally written in Spanish.
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Monitoring and reporting customer complaints in SAP
Updating customer documentation in the VitAA portal
Monitoring open actions from 8D reports
Updating projects and improving visual inspection stations
Statistical recording, monitoring, and conducting visual inspections
Reporting NTF failures
Support in creating first-sample reports for customers
Conducting analyses, tests, and measurements
Support with quality measurement tools in production
Support in preparing the line and production area for customer audits
High level of English. German is a plus.
Good knowledge of MS Excel and macros. SAP is a plus.
Currently pursuing technical studies (engineering, physics, chemistry, mathematics...)
Responsible and motivated
Full-time (40-hour contract)
Online application
Screening
Interviews
One or more interviews, by video or onsite.
Assessments or case studies
Not every role
For some roles: technical assessments, coding tasks, case studies or presentations.
Bosch is a global engineering and technology company headquartered in Stuttgart, Germany, operating across four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. With over 400,000 employees worldwide, Bosch is one of the world's largest automotive technology suppliers, also known for its home appliances, power tools, and industrial automation solutions. In Spain, Bosch has a significant presence with multiple facilities, including manufacturing plants and engineering centers, particularly in the automotive components sector.
Bosch Spain operates several sites, with major locations in Madrid, Barcelona, and other industrial hubs, focusing on automotive technology, manufacturing, and logistics. The company is known for its strong engineering culture, commitment to innovation, and investment in Industry 4.0 and digitalization. For international professionals, Bosch offers a multicultural work environment, opportunities for career development within a global network, and a strong emphasis on work-life balance and employee training. Many roles in Spain, especially in customer service and IT support, are open to multilingual candidates, making it an attractive employer for international talent.
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Bosch · Madrid
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