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Energy Storage Technical Support Engineer

On-site in Madrid·Added 2 days ago (last checked 21 Oct)

BYD Europe

24 open roles

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Overview

Work mode: On-site, Madrid
Spanish: Fluent
English: Required
Experience: 3+ years
Education: University degree

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Skills

Requirements

What we're looking for

At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields.
Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
Solid understanding of electrical systems, particularly energy storage systems and their principles.
Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
Excellent communication and customer service skills, able to work efficiently under pressure.
Fluent in spanish, with working proficiency in english.

Pay & benefits

What you'll get

Competitive remuneration based on performance and experience.
Opportunities for department and company-wide team building events.
A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.

The role

What you'll do

Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works
Responsible for working in a safe manner at all times
Provide phone support and remote diagnostics to customers
Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips
Troubleshoot equipment located at customer sites
Perform start-up and commissioning services at customer locations (SAT)
Assist the in-house system engineering group in product development and/or project work
Provide suggestions based on field experience, to improve the products
Prepare and perform customer training at BYD as well as at customer facilities (if required)

About BYD Europe

BYD Europe is the first overseas subsidiary of BYD group and serves as the group's European arm for new energy products. Its focus is providing European customers with new energy vehicles — electric and plug-in hybrid cars — along with rechargeable batteries, solar panels, energy storage systems and other new energy products, plus related after-sales services. The company's website highlights its electric and plug-in hybrid model range, which it says is backed by over 30 years of experience, with a dealer network across Europe.

In Spain, BYD Europe is actively hiring, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineers for Spain, Residential and Utility-Scale Energy Storage Sales Managers for Spain, a Training Specialist covering Spain & Portugal for passenger cars, and commercial-vehicle and after-sales positions. The wider European organisation hires across many countries and functions — job listings reference locations such as Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul, and departments spanning After-Sales, Sales, Marketing, R&D, Finance, HR, IT and Legal — making it a relevant employer for international professionals in the EV and energy storage sector.

Industry: Electric Vehicles
Website: byd.com

Good to know if you are moving

BYD Europe is the first overseas subsidiary of BYD group, providing European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and related after-sales services.
BYD Europe is actively hiring in Spain, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineer-Spain, and Residential and Utility-Scale Energy Storage Sales Managers for Spain.
Spanish market coverage extends beyond passenger cars to commercial vehicles and training, with roles such as Parts Advisor – Commercial Vehicle and a Training Specialist covering Spain & Portugal.
The European organisation hires across a wide range of functions, with departments including After-Sales, Sales, Marketing, R&D, Finance, HR, IT, Legal and Project Management.
European roles are based in multiple countries, with job listings referencing locations including Madrid, Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul.

In their own words

About the company & team

Who We Are

BYD Group is a leading, high-tech multinational company based in Shenzhen, China. Operating in four core fields: IT, automotive, new energy, and rail transit, BYD employs over 300,000 people worldwide.

BYD Energy Storage was established in 2008. As a global pathfinder, leader and expert in battery energy storage system, BYD Energy Storage specialises in the R&D, manufacturing, marketing, service and recycling of the energy storage products. Build on the state-of-the-art battery technology, BYD Energy Storage has provided safe and reliable energy storage system solutions for hundreds of grid-scale, C&I and residential energy storage projects worldwide, covering 400+ cities, 70+countries and regions, 6 continents, including the U.K., U.S., Germany, France, Switzerland, Italy, Japan. Total global shipment volume has reached 14GWh+ (As of December 31st 2022). BYD Energy Storage will collaborate with you for a clean and sustainable future.

Additional information

Our Purpose is to build a zero-emission future that reconnects humanity with nature and creates a world of clean air. We are looking for talented individuals who connect with this mission and want to create a positive impact by joining a diverse and dynamic team 🌏

All open roles at BYD Europe