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Technical Support

On-site in Barcelona & Madrid·Added 3 months ago

This job was published 3 months ago

BYD Europe

16 open roles

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Overview

Requirements

Have the right to work in Spain
BYD Europe doesn't mention sponsorship in the ad.
Work on-site in Barcelona & Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
University degree
“1、in Electrical Engineering, Automation, Mechatronics, or related fields.” — per the ad.

Requirements

What we're looking for

Requirements:

1、in Electrical Engineering, Automation, Mechatronics, or related fields.

2、At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.

3、Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.

4、Solid understanding of electrical systems, particularly energy storage systems and their principles.

5、 Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.

6、Excellent communication and customer service skills, able to work efficiently under pressure.

Nice to have

7、 Relevant electrical or high voltage operation certifications are preferred.

The role

What you'll do

Duties：

1、Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.

2、Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.

3、Provide technical support to customers, answer questions about the equipment, and deliver necessary training.

4、Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements.

5、Continuously follow up on customer after-sales service requirements to improve customer satisfaction.

6、Ensure compliance with local safety regulations and company safety standards when performing any on-site work.

How you'll work

8、 Willingness to travel frequently and adapt to flexible working hours.

About BYD Europe

BYD Europe is the first overseas subsidiary of BYD group and serves as the group's European arm for new energy products. Its focus is providing European customers with new energy vehicles — electric and plug-in hybrid cars — along with rechargeable batteries, solar panels, energy storage systems and other new energy products, plus related after-sales services. The company's website highlights its electric and plug-in hybrid model range, which it says is backed by over 30 years of experience, with a dealer network across Europe.

In Spain, BYD Europe is actively hiring, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineers for Spain, Residential and Utility-Scale Energy Storage Sales Managers for Spain, a Training Specialist covering Spain & Portugal for passenger cars, and commercial-vehicle and after-sales positions. The wider European organisation hires across many countries and functions — job listings reference locations such as Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul, and departments spanning After-Sales, Sales, Marketing, R&D, Finance, HR, IT and Legal — making it a relevant employer for international professionals in the EV and energy storage sector.

Industry: Electric Vehicles
Website: byd.com

Good to know if you are moving

BYD Europe is the first overseas subsidiary of BYD group, providing European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and related after-sales services.
BYD Europe is actively hiring in Spain, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineer-Spain, and Residential and Utility-Scale Energy Storage Sales Managers for Spain.
Spanish market coverage extends beyond passenger cars to commercial vehicles and training, with roles such as Parts Advisor – Commercial Vehicle and a Training Specialist covering Spain & Portugal.
The European organisation hires across a wide range of functions, with departments including After-Sales, Sales, Marketing, R&D, Finance, HR, IT, Legal and Project Management.
European roles are based in multiple countries, with job listings referencing locations including Madrid, Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul.

All open roles at BYD Europe