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Partner Support Representative (Italian speaker)

Hybrid in Barcelona·Part-time·Added 1 month ago

Concentrix

185 open roles

Overview

Job details

  • €9,985 a year

    Gross, as stated in the ad.

  • Permanent contract

    Part-time hours.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Concentrix doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Italian

    The ad asks for Italian, or counts it in your favour.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • University degree

    “A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered” — per the ad.

Pay & benefits

What you'll get

- 20 hours/week permanent contract: Monday to Friday from 09:00 to 13:00

- Base salary of9.985 euros gross/year + up to 1.750 euros gross/year in bonus

- Great location in Barcelona, hybrid

- Full paid training on the company and the project you'll be working on

- Career development programs and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

The role

What you'll do

- Provide basic SEO optimization recommendations, including keyword gap analysis and onsite search improvements

- Conduct content audits and review automated audit results; prepare key takeaways and action plans for partners

-Perform quality checks and provide feedback to audit agencies

- Assess HP brand visibility and findability on partner websites (monthly), including homepage presence, product category links, minisites, and share of voice

- Identify optimization gaps on partner sites and share partner-level optimization reports

- Share content best practices and deliver training to partners

- Support syndication partner onboarding

- Identify bugs, content gaps, delivery delays, and provide feedback to internal teams

- Monitor execution of eTail toolkits and ensure timely new product introductions (NPI)

- Provide first-line support for content-related queries

- Review local language translations for content and keywords

- Track content and SEO improvements and provide ROI estimations

- Analyze ratings and reviews landscape and share best practices

- Review partner KPI dashboards and monitor performance

- Analyze SEO and SEM performance and provide optimization recommendations

- Follow up on partner KPI reporting related to digital marketing execution

- Track overall execution of the digital business plan in line with HP requirements

Concentrix is a great match if you

- Are proficient or bilingual in English and advanced in Italian

- Have good knowledge in IT and preferably storage environments

- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

- Min. One year of related Online sales and/or digital content management experience

- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

- Good computing literacy (Windows, Office, etc.) (Required)

- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

R1739472

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, Italian (Required), Spanish (Required)

Time Type:

Part time

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

  • Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
  • The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry
BPO
Founded
2006
Employees
100,000+
Headquarters
Tempe, USA
In Spain
Barcelona

Good to know if you are moving

  • Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
  • The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
  • Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
  • The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
  • Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

About the company & team

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Supervisor in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

All open roles at Concentrix

Location

Concentrix · Barcelona

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