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Renewals Manager

Remote, Madrid·Full-time·Added 12 days ago (last checked 19 Oct)

Copado

1 open role

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Our summary

Work mode: Remote (Madrid)
Contract: Full-time
English: Required
Experience: 3+ years

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Skills

Requirements

What we're looking for

● You have a minimum of 3 years of experience in Sales or Renewals with a SaaS product

● You have exceptional verbal and written communication skills

● You have exceptional negotiation skills and attention to detail

● You are highly organized, take initiative, require little direction and have a positive

attitude.

The role

The Renewals Manager is responsible for supporting all aspects of the renewal process, from creating quotes and negotiating contracts to ensuring the customer has the right product mix for success.

You will work closely with internal stakeholders across the Sales and Customer

Success teams to ensure customer renewal goals are met and that contracts are accurate.

In this role, you will work with cross-functional resources to minimize churn and increase net revenue retention.

What you'll do

● Renewal Ownership: Own renewal opportunities from quote to close.

● Quote & Order Management: Create quotes, manage orders, and report invoice

requirements to Accounting.

● Negotiation: Negotiate uplift and pricing changes.

● Contract Compliance: Work with legal to ensure that contract terms are up to date and

ensure that no contract is expired.

● Cross-functional Collaboration: Collaborate with other departments to develop

success strategies as required.

● Expansion Identification: Work with the account executive to identify expansion

opportunities to increase Copado’s footprint at the customer.

You are a fit for Copado if

● You are energetic and enjoy working in a fast-paced global environment

● You love working in an agile environment and continuously strive for improvement

● Want to be part of the growth of an early-stage organization

About Copado

Copado is a software company that provides an intelligent DevOps platform specifically for Salesforce, offering native CI/CD, robotic testing, compliance, and AI-powered automation. Trusted by over 1,700 enterprises, Copado positions itself as the #1 DevOps platform for Salesforce, with a global presence and offices in multiple countries including the United States, India, Finland, the UK, and Japan.

In Spain, Copado has a presence in Madrid, where it is hiring for a Lead Engineer role within Copado Labs. The company's work culture emphasizes innovation and global collaboration, making it a relevant option for international professionals with Salesforce DevOps expertise. However, specific details about the Madrid office size or local culture are not provided in the available evidence.

Industry: Software
Headquarters: Chicago, USA
In Spain: Madrid

Good to know if you are moving

Copado has a global presence with offices in the US, India, Finland, UK, and Japan, indicating a multinational work environment.
The company is hiring for a Lead Engineer role in Madrid, Spain, within Copado Labs, suggesting a growing engineering team in Spain.
Copado's platform is specialized for Salesforce DevOps, so experience with Salesforce and CI/CD tools is likely valuable for technical roles.
The company is headquartered in Chicago, USA, but has a significant international footprint, which may offer opportunities for cross-border collaboration.

In their own words

About the company & team

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.

Additional information

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.

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