Hungarian Customer Support Agent - Lisbon - LIS1

Lisbon, Portugal·Added over 6 years ago

Cross Border Talents

304 open roles

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What they ask for

Work in English
English is required, per the ad.
Hungarian
The ad asks for Hungarian, or counts it in your favour.
Work on-site in Lisbon, Portugal
No relocation package mentioned.

This job was published 6 years ago

The role

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.

Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Your Role as a Customer Support Agent:

Answer to inbound calls and customer inquiries.
Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner.
To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
To troubleshoot through the use of open questions, support documents and system training.
To be able to offer recommendations to common problems or frequently asked questions

Requirements

Fluency in Hungarian (Native);
Good knowledge of English (B2 level);
Typing Speed: 25 words per minute;
Availability to work in rotating shifts;
Good computer skills;
Any kind of previous experience or contact with clients;
Excellent communication skills;
Good listening and empathy skills;
Good time management skills;
Team spirit and flexibility.

Benefits

Competitive salary;
Meal vouchers;
Fixed-term, renewable employment contract;
Private health insurance after 6 months of contract signature (additionally to the standard insurance);
Sports activities and much more!!

About Cross Border Talents

Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.

In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.

Employees: 50–200
Headquarters: Lisbon, Portugal
In Spain: Barcelona, Madrid, Valencia and 1 more
Website: cbtalents.com

Good to know if you are moving

Cross Border Talents specializes in placing multilingual professionals, making it easier for international candidates to find roles that match their language skills.
They have a strong presence in Barcelona, with many roles offering relocation support for candidates moving to Spain.
The company works with major global tech companies, providing opportunities to work on well-known products like Google Ads.
Many positions are remote-friendly, offering flexibility for international hires.
They cover a wide range of languages, including German, Dutch, French, and Nordic languages, which is ideal for non-Spanish speakers.

All open roles at Cross Border Talents