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91,000+ live jobsFinancial Customer Service - German & English C1
Hybrid in Madrid·Full-time·Added 18 days ago (last checked 22 Oct)
Our summary
- Salary
- €22,000 a year
About €1,500 a month after tax.
- Hours
- Rotating shifts · Monday to Friday
- Work mode
- Hybrid, Madrid
- Contract
- Full-time
- English
- Required
- Other languages
- German






Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
Requirements
What we're looking for
Requirements:
-
Required languages: German Bilingual/Advanced and English Advanced (minimum C1). No Spanish required.
-
Required experience: Experience in customer service.
- Others requirements: Residence in Madrid or willing to relocate.
Pay & benefits
What you'll get
What do we offer you?
Benefits:
- Work in a company with real possibilities for growth.
- Language classes for all employees.
- Employee experience programme with activities every week.
- Special discounts on technology and more.
We are committed to you, we support your training, your family reconciliation, your studies or other professional activity, you set the limits!
That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing,
Move Well, we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives,
Eat Well, we share articles, ideas, recipes and nutritional support guides, Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health;
Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.
- Salary of €22k gross per year.
The role
Do you have a bilingual level of German? Would you like to work in one of the most prestigious companies in the financial sector? Then this interests you!
Your mission will be to provide customer service in the German and English language, both by phone and email, for an important financial institution.
How you'll work
- Permanent contract with 2 months trial period.
- Full time 39 hours/week.
- Schedule from Monday to Friday, rotating between 9am and 8pm.
- Modality of work: On-site. Possibility of hybrid modality once the learning curve has been overcome.
Expected start date: November 2nd.
Join Us
If you are an ambitious person who enjoys customer contact, this is the ideal position for you!
Create your best moments. Join the #FoundeverLife
About Foundever
Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.
In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.
- Industry
- BPO
- Founded
- 2021
- Employees
- 100,000+
- Headquarters
- Miami, USA
- In Spain
- Madrid, Málaga, Sevilla and 1 more
Good to know if you are moving
- Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
- The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
- Many positions offer hybrid work models, providing flexibility for employees.
- Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
- The company is a global leader in CX, offering a stable and well-established work environment for international hires.
In their own words
Additional information
The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.
