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Systems Engineer

Hybrid in Spain·Added 1 month ago

CSC

2 open roles

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Overview

Job details

€45,000 - €55,000 a year
Gross, as stated in the ad.
About €2,720 - €3,210 a month after tax.
Hybrid
Office and home days — the ad has the split.
Blue Card threshold
Indicative — the ad doesn’t promise sponsorship.

Requirements

Work in English
English is required, per the ad.
Be near Spain for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
University degree
“Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience” — per the ad.

Requirements

What we're looking for

Required Skills & Experience:

• Strong experience supporting enterprise applications in a production environment
• Solid understanding of: application architecture and integrations, databases (SQL), operating systems (Windows), APIs, batch processing, and job scheduling.
• Experience with monitoring, logging, and alerting tools
• Ability to troubleshoot across application, infrastructure, and integration layers
• Typically 3+ years in application support, or a similar role
• Proven experience in a Tier 2 or Tier 3 support function
• Experience supporting systems in a financial services or regulated environment is strongly preferred
• Strong analytical and problem‑solving skills
• Calm, methodical approach when working under pressure
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and incidents concurrently
• Strong sense of ownership and accountability
• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience
• ITIL Foundation or higher
• Relevant technical certifications (cloud, database, OS, or application platforms) are a plus

When applying for this role, please note that additional background checks may be carried out and an original of your criminal record (n*3) may be requested as evidence of integrity justified with regard to the specific needs of the position to be filled.

The role

Job Title: Systems Engineer
Location: Madrid, Amsterdam, Luxembourg, or London
Work schedule or timing: 8.30 AM to 5.30 PM CET
Work Model: Hybrid

Introduction to the role

The Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the Global Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality.
The ideal candidate combines strong technical troubleshooting skills with a service oriented mindset and a solid understanding of financial services operational requirements. The salary range for this position is €45,000 - €55,000. This range provided is indicative, with the final salary determined based on experience, skills, and other relevant factors.

Key Responsibilities:

• Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1
• Act as an escalation point for application-related issues, ensuring timely resolution in line with SLAs and business priorities
• Perform root cause analysis (RCA) for recurring or high‑severity incidents and document findings and corrective actions
• Participate in major incident bridges, providing clear technical leadership and communication
• Monitor application health, performance, and availability using enterprise monitoring tools. Identify trends and proactively address potential issues before they impact the business
• Partner with infrastructure and platform teams to ensure systems are resilient, scalable, and secure
• Support application releases, patches, and configuration changes, including validation and post‑deployment monitoring
• Review and assess changes for risk and operational readiness
• Collaborate closely with GFS business users to understand application usage, pain points, and operational needs
• Translate business issues into technical analysis and actionable remediation
• Provide clear, concise communication to both technical and non‑technical stakeholders
• Create and maintain technical documentation, runbooks, and support procedures
• Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes
• Identify opportunities to improve application reliability, supportability, and operational efficiency
• Support automation efforts for monitoring, alerting, and routine operational tasks
• Promote best practices in application support, security, and compliance

About CSC

CSC (Corporation Service Company) is a provider of registered agent, UCC search and filing, compliance and entity services, stating that it helps Fortune 500 corporations do business better. Its solutions portfolio spans capital markets and corporate trust services, corporate services (including entity management, global payroll and global subsidiary management), digital brand and domain security, fund services, and tax solutions under the Corptax brand. The company describes itself as a truly integrated global network with no franchises or affiliates, with locations across the Americas, Asia Pacific, and Europe and the Middle East.

Website: cscglobal.com

Good to know if you are moving

CSC lists Spain among its European locations, alongside Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Guernsey, Ireland, Italy, Jersey, Luxembourg, Norway, Sweden, Switzerland, the Netherlands, the UAE and the United Kingdom.
CSC currently advertises open roles in Spain spanning systems engineering, data analysis, payroll, KYC services, capital markets, brand protection and cyber security, including titles such as Systems Engineer, Senior Data Analyst, Global Payroll Manager, Senior KYC Services Specialist and Associate Director / Director, Global Capital Markets.
Some Spain-based openings are language-specific, such as an Associate Brand Protection Analyst role requiring French fluency, indicating multilingual service work.
CSC describes itself as a truly integrated global network with no franchises or affiliates, with offices across the Americas, Asia Pacific, and Europe and the Middle East.
CSC states that it helps Fortune 500 corporations do business better through registered agent, compliance and entity services.

All open roles at CSC