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IT Administrator, EMEA

Remote, EMEA - Remote +1·Full-time·Added 2 months ago (last checked 6 Nov)

Dash0

9 open roles

Our summary

Work mode
Remote (EMEA - Remote / Amsterdam, Netherlands, European Union)
Contract
Full-time
English
Required
Experience
2+ years

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

  • May fit the digital nomad visa

    A remote job for a company outside Spain: you apply yourself, no sponsor needed. It asks for about €2,849 a month in remote income.

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Skills

Nice to have

Requirements

What we're looking for

  • 2+ years of experience in IT support, IT operations, systems administration, or a technical helpdesk role - ideally at a startup or scaleup where you owned processes end-to-end rather than following a playbook.

  • Hands-on comfort with device management tools, Google Workspace admin console, and user management.

  • Good understanding of endpoint security concepts (disk encryption, activation lock, device compliance policies); you don't need to be a security engineer, but you should know why these matter.

  • Strong attention to detail and comfort maintaining accurate records. You notice when a serial number, license count, or access log doesn't add up.

  • Clear written communication in English; comfortable coordinating across time zones with employees, vendors, and internal stakeholders.

  • Comfortable managing many concurrent tickets/threads without dropping any of them.

Nice to have

  • Hands-on experience with a specific MDM platform such as Jamf, Kandji, Fleet, or Intune.

  • Exposure to SOC 2 or ISO 27001-style access review and audit processes.

  • Basic scripting skills for automating repetitive provisioning or reporting tasks.

  • Experience in a high-growth startup environment.

Pay & benefits

What you'll get

  • Competitive salary & meaningful equity participation; you'll own part of what you're building

  • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

  • €60/month Lifestyle allowance

  • Location-specific benefits

  • Collaborative, fast-moving team culture with a builder mindset

  • Clear path for career growth and development

  • Direct access to founders and leadership

The role

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product developers love, with transparent pricing and built-in cost control.

Dash0 is an OpenTelemetry-native observability platform growing fast, and the infrastructure that keeps our team operational needs to be as reliable as the product we build. As our Junior IT Administrator, you'll own the full device and access lifecycle - from a new hire's first laptop to an employee's final offboarding - and build the systems that make it repeatable at scale.

This role exists because we've outgrown ad-hoc IT. We need someone who takes genuine ownership: provisioning accounts, enforcing endpoint security, maintaining audit-ready records, and keeping our SaaS stack under control. You'll work closely with our Head of Security and People Ops team, but the systems work is yours to run.

It's a foundational role with real scope. The processes you put in place today will scale with the company for years.

What you'll do

  • Provision and de-provision accounts across our SaaS stack for every new hire and departure, keeping onboarding repeatable and offboarding complete.

  • Manage the full device lifecycle: hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling at end-of-life.

  • Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with our Head of Security to keep standards current.

  • Maintain accurate, audit-ready records of who has access to what - catching and resolving discrepancies in serial numbers, license counts, and access logs before they become compliance issues.

  • Execute end-to-end offboarding by revoking access across all systems, coordinating hardware retrieval, and ensuring nothing slips through.

  • Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting.

  • Support employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests.

About Dash0

Dash0 is a Munich-based observability platform that provides open-source-native monitoring and analytics for cloud-native applications. The company focuses on simplifying observability for engineering teams, offering solutions that integrate with OpenTelemetry and other open-source standards. As a growing startup, Dash0 is building a global presence with a focus on enterprise customers across EMEA.

In Spain, Dash0 is expanding its commercial and engineering teams, with open roles in sales, solutions engineering, product engineering, and marketing. The company offers a remote-friendly work culture, making it an attractive option for international professionals looking to work in a fast-paced, innovative environment. With a strong emphasis on open-source technology and modern cloud infrastructure, Dash0 provides opportunities for professionals to work on cutting-edge observability solutions.

Founded
2022
Employees
50–200
Headquarters
Munich, Germany

Good to know if you are moving

  • Dash0 offers remote-friendly roles, allowing flexibility for international hires to work from Spain.
  • The company is an early-stage startup, providing opportunities for significant impact and career growth.
  • Open roles in Spain include both technical (engineering, solutions engineering) and commercial (sales, marketing) positions.
  • The company is deeply involved in the OpenTelemetry ecosystem, which is a key skill for observability professionals.
  • As a German company, Dash0 offers a competitive European compensation package and a multicultural work environment.

In their own words

About the company & team

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures, and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B, and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real, and your impact is visible from day one - this is it.

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